Job Abstract

Exciting Opportunity at the Front Desk! We are searching for a Full-time Front Desk associate that has open availability, including weekends.

Are you someone who thrives on making others feel welcome and valued? Join us at the heart of our hotel operation as a Front Desk team member, where you'll have the unique opportunity to interact closely with our guests, ensuring they have an unforgettable experience. Your proactive nature, genuine care, and quick responsiveness will be instrumental in shaping our guests' perceptions.

Why Join Us: At Concord Hospitality, we foster a culture where every individual is respected, valued, and empowered. Our company thrives on five foundational Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We believe in providing an exceptional work environment where your talents are recognized, and your growth is encouraged.

Role Highlights: As a Front Desk team member, you'll play a pivotal role in delivering top-notch hospitality by:

• Providing efficient, courteous, and professional assistance to our guests at all times.
• Upholding our high standards of service and hospitality.
• Addressing guest concerns promptly and effectively, ensuring their satisfaction in a timely manner.
• Handling guest transactions and adhering to cash handling procedures meticulously.
• Safeguarding guest privacy and maintaining professionalism in managing mail and messages.
• Staying informed about the hotel brand and its various programs to better serve our guests.
• Serving as a liaison between guests and other departments, effectively communicating feedback and concerns.

Benefits of Joining Our Team: At Concord, we believe in prioritizing our associates' well-being and growth. With our Associate First policy, we ensure that you feel valued and supported every step of the way. From ongoing development opportunities to engaging activities on-site, we make sure that being part of our team is not just rewarding but also enjoyable.

Your Next Step: If you're seeking a role where you can flourish within a vibrant team environment, this could be the perfect opportunity for you. We are committed to diversity and are proud to be an Equal Employment Opportunity employer. Join us in creating exceptional experiences and shaping lasting memories for our guests.

Take the first step toward an exciting career journey with Concord Hospitality. We look forward to welcoming you aboard!