Job Abstract

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Essential Functions:

• Assist Sr. General Manager with tactical planning for the regional facilities team’s goals and objectives

• Provides support for guests, visitors and employees at client locations & ensures appropriate follow up with customers 

• Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers.

• Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.

• Coordinates special events in support of client or JLL.

• Provides support for meetings and conference room reservations, as needed and directed

• Assists with the coordination and scheduling of maintenance activities

• Provides facility specific assistance to the project management team as needed or requested

• Any and all other duties and tasks as assigned.

Financial Assistance:

• Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.

• Assist with budgetary requests, analysis and reporting budget variances

• Work with team members to identify and respond to any financial or budgeting related issues

• Helps support facility specific cost savings targets to contribute to the account achieving significant savings.

ATM Program/Scope of Work Description:

• Conduct daily reviews of the Service Provider database inspections.

• Thoroughly examine inspections to identify any issues or discrepancies.

• Identify and document any deficiencies, preparing WOs for necessary actions.

• Promptly address and follow up on urgent ATM tickets to ensure swift resolution.

• Ensure all ATMs comply (ADA) standards.

• Maintain regular communication with Service Providers to request updates on ongoing issues and resolutions.

• Prepare and review various client reports including; I.e. janitorial reports, SLA reports, monthly WO count/review reports

• Schedule and Coordinate Proactive Vendor Meets: Arrange and coordinate vendor meets. Confirm details and follow up on POC for scheduled vendor meetings. Ensure vendors receive confirmation of meetings along with relevant POC details.

• Keep an up-to-date calendar of all scheduled vendor and project meetings to ensure smooth coordination.

• Assist in the process of updating and organizing lighting survey reports to maintain accurate records.

Skills:

• Must be proficient at Excel Spreadsheets, and administrative capability of customizing administrative reports.

• Ensure accuracy and timely updates to all database files (contacts, contracts, vendors, landlords, emergency files, etc.), and recurring client and Sr. General Manager documentation and reporting requirements; in supporting all areas of Facilities Management Operations/Administration.

• Superior customer service skills and orientation

• Ability to maintain professionalism at all times under stressful situations

• Ability to plan and manage work under time constraints

• Ability to multitask and work without direct supervision

• Proficient in MS Office, and possess strong written, verbal and people skills

• Strong organizational skills and collaborative style needed.

• 2+ years’ experience with Facility or Property Administration

• Bachelor’s degree preferred.

Estimated total compensation ran for this position is:

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.