Epson, a $10 B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Assistant Manager, Curriculum & Systems Training to join our team. You will be responsible for developing and producing effective product training materials, managing Epson’s learning management system environment, designs, training budgets and training deliverables for all consumer categories. Join a high-energy team with a strong manager coach that will supp... more details
Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Assistant Manager, Curriculum & Systems Training to join our team. You will be responsible for developing and producing effective product training materials, managing Epson’s learning management system environment, designs, training budgets and training deliverables for all consumer categories. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position can be remote, or you can work a hybrid schedule out of Epson America's headquarters in Los Alamitos, CA.
Principal Accountabilities In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:
Category and account training needs
Manages training curriculums across printers, scanners, media and projectors
Responsible for Epson’s Learning Management System environment, design, training deliverables and all consumer and home entertainment product categories
Manages annual training budget and forecasting training needs aligned with product launches and drives times across retail partners
Program and product training management
Manages Epson and Epson Third Party Labor Program training curriculums and validates employee onboarding completions and certifications
Manages and oversees training support needs throughout product launch factory aligned with creative channel deliverables
Responsible for retailer training and tradeshow event experiences across prioritized product categories
Relationship Management:
Responsible for hiring, motivating, evaluating, and developing group/department personnel
Provides coaching and mentoring to team members
Advises management and provides recommendations on personnel and problematic conditions that require escalation
Builds strong relationships with peers and senior management to best meet company goals and objectives
Manages and leverages relationships with vendors for a specific product/service (best price/ product, etc.)
Maintains professional relationships with peers in other corporations and outside organizations
Department Management:
Operates within budgetary constraints
Participates in the development of annual budget forecasts; updating and reconciling operating and budget plans as required
Develops and maintains written departmental standards and procedures
Directly contributes to the development of tactical and annual operating plans by defining goals and objectives for the group
What You Will Bring:
5+ years of retail leadership experience
3+ years of learning management systems experience
Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
The starting annual base pay for this role is between USD $97,314 and $133,807. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.
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