Greet customers upon arrival and direct accordingly. Answer and direct incoming service calls. Provide customers with company information such as store hours/location, and answer other general inquiries. Assist with managing daily Service Log. Schedule appointments and assist with pick-ups. Monitor parts orders to keep Service Advisors informed of status. File service work orders and service receipts. Other duties assigned by Service management. Qualifications High School Diploma or equivalent. ... more details
Service Receptionist
Job LocationsUS-VA-Ashland
Posted Date15 hours ago(6/14/2024 5:18 PM)
Requisition ID
2024-10391
# of Openings
1
Category (Portal Searching)
Customer Service/Support
Overview
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.
What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!
Responsibilities
Greet customers upon arrival and direct accordingly.
Answer and direct incoming service calls. Provide customers with company information such as store hours/location, and answer other general inquiries.
Assist with managing daily Service Log.
Schedule appointments and assist with pick-ups.
Monitor parts orders to keep Service Advisors informed of status.
File service work orders and service receipts.
Other duties assigned by Service management.
Qualifications
High School Diploma or equivalent.
Prior office experience is a preferred.
Must have excellent organizational skills.
Able to work in a team setting in a fast-paced office environment .
Proficient working knowledge of Microsoft Word and Excel.
Strong communication skills, verbal and written.
Ability to multitask and complete tasks in a timely and efficient manner.
Reliable and strong work ethic. Professional appearance is a must.
PERKS General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.
About General RV
General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates fourteen Supercenters in seven states in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest growing privately held companies.
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