Job Abstract

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

We are Lennar 

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

Lennar, one of the largest home builders in the US, is seeking an experienced Senior User Experience (UX) Researcher to join its DigitalOps Product team. In this role, you will help us research and translate the process of Home Building - from land purchase through sale - in a way that will enable our industry leading software development team to create world class tools. You will also play a crucial part in shaping the user experience of these innovative digital construction products.

Your Responsibilities on the Team 

• Conduct in-depth user research to deeply understand the needs, behaviors, and pain points of Lennar's diverse user base, including homebuyers, purchasing teams, marketing teams, and construction professionals.
• Design and execute a wide range of research methodologies, such as user interviews, usability testing, contextual inquiries, and ethnographic studies, to gather rich insights.
• Analyze research data, identify patterns and trends, and translate findings into actionable recommendations to inform product strategy, design, and development.
• Collaborate closely with cross-functional teams, including product managers, designers, and engineers, to ensure user-centric decision-making and the delivery of exceptional user experiences.
• Establish and maintain a user research practice within the organization, including developing research processes, tools, and best practices.
• Communicate research insights effectively through compelling presentations, workshops, and written reports to stakeholders at all levels.
• Stay up-to-date with the latest UX research methodologies, trends, and industry best practices, and continuously improve the research practice.

Requirements

• 7+ years of experience in user experience research, with a strong track record of delivering impacting research insights.
• Proficiency in a wide range of user research methods, including qualitative and quantitative techniques.
• Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations.
• Strong communication and presentation skills, with the ability to effectively convey research findings to both technical and non-technical stakeholders.
• Experience working in an agile, fast-paced environment, and the ability to adapt to changing priorities and requirements.
• Familiarity with construction, real estate, or home-related industries is a plus.
• Advanced degree in Human-Computer Interaction, User Experience Design, Psychology, or a related field is preferred.

Life at Lennar

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:

• This position may be eligible for bonuses.
• This position may be eligible for commissions.
• This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.