Job Abstract

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care. In this role, you will provide instructional design expertise for internal and external training needs of the Sales Organization in THV.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How You’ll Make an impact:
• Plan, design, develop, and lead the execution of complex instructional design activities using various media and related training materials and tools to achieve learning objectives with accountability for successful completion within scope of significant project deliverables including analyzing relevant metrics, identifying gaps, recommending solutions while providing direction and guidance to smaller project teams

• Utilize programs such as ShowPad and Docebo to create engaging and informative training content
• Identify potential project opportunities for partnering and consulting with internal stakeholders to develop end-to-end training strategies. Gain agreement with key stakeholders on training program outcomes and success and ROI metrics.
• Develop time, cost and resource estimates for potential project opportunities
• Manage vendors who design and develop learning deliverables
• Collaborate with stakeholders to evaluate the effectiveness of learning experiences
• Evaluate practices for continuous process improvement
• Provide business unit/client and focused coaching and consulting on the instructional design process, deliverables, and expected outcomes.
• Other incidental duties

What you’ll need:
•  Bachelor's Degree and 8 years of previous related experience, including designing courses and utilizing various training delivery methods (e.g., ILT, CBT, Web-based, Virtual Class, Performance Support Tools) or Master's Degree with 6 years of previous related experience, including designing courses and utilizing various training delivery methods (e.g., ILT, CBT, Web-based, Virtual Class, Performance Support Tools)

What else we look for (Preferred):
• Proven successful project management skills within medical device or pharmaceutical industry
• Proven expertise in both Microsoft Office Suite, including related systems
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards

• Experience in developing training for a sales organization is strongly preferred.

• Experience with LMS management and platforms such as Litmos, Sharepoint, Showpad, Docedo, Cornerstone

• Experience with a variety of eLearning templates such as Articulate Storyline or Adobe InDesign as well as a variety of instructional strategies including e-learning, podcasts, live virtual, and instructor led

• Experience designing medical educational content with cardiovascular system and medical device focus

• Experience working in a regulated environment as well as knowledge of AdvaMed and Vault requirements
• Extensive knowledge of instructional design theory and interactive development processes and evaluation methodologies
• Expert understanding of related aspects of instructional design processes and/or systems
• Broad understanding of the organizational and matrix structures of the company
• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of instructional design to the business
• Excellent leadership and negotiating skills and ability to influence and implement change
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $100,000 to $142,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.