ABOUT THE ROLE F&M Trust is seeking a Special Assets Officer following the promotion of the incumbent into a position to be vacated due to an upcoming retirement. This role is responsible for performing loss mitigation and recovery activities regarding delinquent, nonperforming and charged-off residential mortgage, consumer, and small business loans (including investor portfolios). The successful candidate will regularly make outbound collection calls, prepare correspondence to borrowers, attorn... more details
ABOUT THE ROLE
F&M Trust is seeking a Special Assets Officer following the promotion of the incumbent into a position to be vacated due to an upcoming retirement. This role is responsible for performing loss mitigation and recovery activities regarding delinquent, nonperforming and charged-off residential mortgage, consumer, and small business loans (including investor portfolios). The successful candidate will regularly make outbound collection calls, prepare correspondence to borrowers, attorneys, title insurers, tax collectors, etc., and document all collection activities in the Bank's core processor's automated collection system. Additionally, they will administer all legal enforcement of loans, including closed and open-ended (regardless of lien position), acquisition approval and bidding, and maintenance and sale of foreclosed residential assets and repossessed assets. The individual will also manage the Bank's legal, financial, and reputation risk associated with collection of the portfolio.
This individual will report directly to the Chief Credit Officer of the bank. The home office location for this individual will be at the bank's corporate headquarters located in Chambersburg, PA. A hybrid working arrangement is available after a satisfactory introductory period and successful demonstration of key accountabilities.
This role will receive a salary commensurate on experience and comprehensive benefits package.
MINIMUM QUALIFICATIONS
- Associate degree with emphasis in business or business law, paralegal certificate, or Legal Issues for Business Professionals certificate, preferred. High school diploma or equivalent, required.
- Experience in banking/corporate credit/collections.
- Possesses working knowledge of Pennsylvania's Banking Code, Fair Debt Collection Practices Act, Pennsylvania's Unfair Trade Practices Act, federal bankruptcy law, and all applicable federal lending regulations. Knowledge of state-specific Maryland and West Virginia collection laws is a bonus.
- Strong written and oral communication skills, including negotiation skills.
- Strong organizational skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
COMPREHENSIVE BENEFITS INCLUDE
- Medical, Dental, and Vision Insurance
- Pay-for-Performance (Bonus) Earning Potential
- Paid Time Off and 11 Paid Bank Holidays
- 401(k) with up to a 6% Match
- Paid Life Insurance, Short-term Disability, and Long-term Disability
- And much more!
If this is something that raises any interest, and you have the minimum experience and drive to minimize consumer credit loss and maximize credit recoveries, we encourage you to complete an employment application. We'll be in contact with the most qualified applicants who meet our hiring criteria in the upcoming weeks to get interviews started.
COMPARABLE AND CORRELATING JOB TITLES
To help our job title resonate with you, correlating job titles like this role include Consumer Workout Officer, Consumer Credit Recovery Officer, Consumer Banking Credit Recovery Officer, Consumer Lending Collector, Default Manager, Special Assets Manager, and Workout Officer.
F&M Trust is an Equal Opportunity Employer - M/F/Disability/Vet/SO
