Job Abstract

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Operations Manager has the overall responsibility for the management, supervision and operation of the onsite Engineering team assigned facilities for ongoing engineering and maintenance operations to ensure that a safe, efficient, and cost-effective delivery of services is provided to the customer within their respective region.

Responsibilities

• Comprehensive knowledge of Safe Work practices especially regarding energized work, working at heights and confined spaces.
• Lead and champion a robust safety culture that centers around behavior-based safety and human performance.
• Maintain a consistently high standard for the team, ensuring effective budget management, timely explanation of monthly variances, and accurate forecasting.
• Responsible for maintaining daily working staff levels pursuant to the goals of the operation and the needs of the facilities.
• Possess hands-on skills and knowledge to complete required repairs and maintenance on commercial buildings and building systems (including, but not limited to: HVAC, Electrical, Plumbing, Vertical Transportation, Life Safety, Roofs, Structure, Parking Lots and Roads) using industry standard tools and in accordance with all codes, laws, and regulations.

• Effectively manage Engineering team resources to ensure labor resource allocation necessary to support scope of work in a timely and cost-effective manner.

• Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out. Manage and supervise ongoing training programs, identifying and developing additional training processes where necessary to consistently improve overall team skill levels.

• Identify the maintenance objectives of all properties and incorporate those objectives into a documented plan that includes preventive and repair maintenance procedures.

• Identify safety hazards within the properties and incorporate the remediation of such hazards to ensure that the building’s staff and Mobile Engineer’s work in a safe environment.

• Ensure compliance of all regulatory laws and guidelines as they relate to the operation of any of the building’s equipment and/or systems.

• Work with Project Management to assist in the development and effective execution of capital work plan’s which would include planning for infrastructure upgrades, equipment replacements and building modifications to ensure building systems continued operational integrity.

• Provide ongoing and effective communication and support to Facility Manager and Project Manager Team members to ensure a seamless service delivery of Engineering support.

• Responsible for ensuring that all work efforts performed at the property are properly planned, executed, and closed out in accordance with standard industry practices, established processes and applicable customer specifications.

• Maintain all required property documentation including drawings, work completion documents as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.

• Routine monitoring and business reporting of work performance metrics, budget performance, labor utilization, etc. to ensure effective and efficient management of the Operations and Maintenance team

• Ensure consistent field performance of routine onsite inspections of all maintained properties.

• Management of Staff to include hour reporting approval, work delivery and tracking, ongoing training processes, etc.

• Other duties as may be assigned by the Area Facility Director required ensuring the highest level of quality and cost effective engineering service delivery to our client.

Required Qualifications, Skills and Experience

• Bachelor’s degree preferred, or equivalent experience.
• Minimum of seven (7) years of technical and supervisory experience in building operational engineering with a strong background in the technical aspects of HVAC, Electrical, Plumbing, Vertical Transportation, Life Safety, Roof systems repair, maintenance and overall system design and application.
• Excellent written and verbal communication skills.
• Strong working knowledge of computer-based energy management systems (EMS) computerized maintenance management systems (CMMS), building management systems (BMS) as well as Office systems such as Word and Excel.
• Demonstrated track record of leading high performing teams.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.