As Creative Operations Specialist for Eataly North America, you will be engaged in the creative process from end to end: briefing, creative development, reviews, and asset delivery. Your exceptional organizational skills will enable you to facilitate communication between internal & external stakeholder and manage meeting agendas for maximum efficiency and productivity. Responsibilities include, but are not limited to:End-to-End Project Management. Intake & Planning. Support with intake and assi... more details
Job Description
JOB OVERVIEW
As Creative Operations Specialist for Eataly North America, you will be engaged in the creative process from end to end: briefing, creative development, reviews, and asset delivery. Your exceptional organizational skills will enable you to facilitate communication between internal & external stakeholder and manage meeting agendas for maximum efficiency and productivity. Responsibilities include, but are not limited to:
End-to-End Project Management
Intake & Planning
Support with intake and assignment process from internal stakeholders and cross-functional teams, ensuring information is received and briefed into well-defined deliverables and deadlines
Ensure that all projects are appropriately documented and actively tracked in our project management system
Resource & Calendar Maintenance
Support graphic design manager in forecasting creative resourcing based on incoming requests and upcoming projects
Partner with marketing/creative leadership to understand and document project prioritization
Support in the development of timelines and ensure that they are tracked in our project management system
Monitor timelines to ensure efficient, on-time delivery of work while being able to assess, address and escalate any issues or concerns that may delay the project
Post-Mortem Reporting & Optimization
Facilitate regular postmortems and creative operations reporting to ensure continuous improvement for creative team throughput and efficiency.
Collaborate with graphic designer manager and creative director to identify workflows that can be improved and proactively develop solutions or plans to facilitate growth or improve efficiency
Cross-Functional Communication & Meeting Management
In collaboration with graphic design manager, maintain agendas for project kick-offs, daily check-ins, creative reviews, work sessions and other critical project-related recurring meetings as needed.
Ensure clear and frequent communication, acting as point person throughout the creative task life cycle through status updates, document sharing, meeting recaps, progress documentation, etc.
Traffic assets and deliverables across multiple departments and internal stakeholders, providing updates and securing approvals.
Vendor Relationships & Budget Tracking
Manage communication with creative vendors, placing orders, tracking progress, and ensuring timely delivery and installation as needed
File vendor invoices and enter totals in budget tracker
Support marketing & creative leadership in reporting on financial status of projects and budgeting for production spend throughout the year.
The annual compensation for this position is $65,000- 75,000
Qualifications
QUALIFICATIONS
1-3 years of experience as a process or project manager at an agency or on an in-house creative team
A belief in constant improvement. You use previous learnings to optimize processes and systems.
Meticulous attention to detail and organizational skills. You love a to-do list
An entrepreneurial spirit. You’re comfortable working independently and value the opportunity to proactively identify and develop new projects and workflows
An enthusiasm for working collaboratively with others
Demonstrated ability to communicate effectively across multiple levels and functions within an organization
Knowledge of project management methodologies and understanding of creative projects and workflows
Previous knowledge of digital asset management best practices and familiarity with Monday.com, a plus
Working proficiency with Adobe Creative Cloud, a plus
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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