The purpose of this class is to provide clerical and customer service support for the operations of the District Clerk's Office. Frequent interruptions may contribute to the complexity of the job
Job Responsibilities
Receives and responds to customer inquiries (verbal, written and/or electronically) regarding judicial records (public and/or non-public), or general information inquiries in a timely and courteous manner. Receives, retrieves case papers/orders and other documents (public and no... more details
Description
The purpose of this class is to provide clerical and customer service support for the operations of the District Clerk's Office. Frequent interruptions may contribute to the complexity of the job
Job Responsibilities
Receives and responds to customer inquiries (verbal, written and/or electronically) regarding judicial records (public and/or non-public), or general information inquiries in a timely and courteous manner.
Receives, retrieves case papers/orders and other documents (public and non-public), accesses, identifies and interacts with documents, record collections and when necessary to apply annotations and file marks, or certification stamps to forms or documents, in a timely manner.
Calculates fees, and when authorized assess fees in software system.
Adds data entries in case management and other software applications in a timely manner.
Performs record management task consisting of scanning, indexing, image attachment, verification (quality assurance) to record collections in a timely manner.
Completes any other task/training as assigned by supervisory personnel in a timely manner.
May perform all services of a passport acceptance agent.
Performs related work as assigned.
Minimum Qualifications
Requires High School diploma or GED equivalent.
Equal Opportunity Statement
The County of Galveston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, disability, gender identity or expression, genetic information, veteran status or any other characteristic protected by law.
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