Job Abstract

About this role:

Wells Fargo is seeking a Technology Business Systems Manager to be part of the Cyber Resiliency program. The Technology Resiliency & Disaster Recovery Cyber Exercise Team plans and facilitates exercises where cyber, business, and technology practice documented recovery strategies using the process, tools and communication that would be used in a real event. This team supports application teams across technology infrastructure by providing guidance, planning, and reporting throughout the annual calendar of exercises and lifecycle of each discussion-based or operational exercise.  

In this role, you will:

• Manage the TRDR Cyber Resiliency Program project enablers, who document the exercises and conduct evidence collection and validation, update templates, ensure initial and continuing training of enablers, create job aids and other enterprise documentation to promote continuity, etc., or project facilitators, who take the runbooks from the Cyber COE and application teams and coordinate directly with Technology Infrastructure teams to input the TI support under app actions to ensure Runbook is robust and accurate.
• Facilitate exercises using the runbooks and coordinating closely with enablers to ensure documentation is complete and thorough.
• Support the implementation of a multi-year Cyber Resiliency exercise and testing program that provides the company with the sufficient opportunity to assess enterprise cyber resilience in a comprehensive end-to-end manner
• Direct and maintain sound cyber resiliency governance program, processes, policies, procedures, and best practices for enterprise exercises and testing
• Reinforce the establishment of the enterprise exercise framework and monitor compliance of enterprise-wide testing related to Enterprise Cyber Resiliency 
• Play a critical role in transforming the cyber resiliency of the businesses and functions by evaluating capabilities, identifying weaknesses, and providing guidance on potential improvements
• Engage in dialogue with application and technology support leaders to ensure awareness of deficits in existing cyber resiliency plans and capabilities and the improvements required
• Support the participation of leadership and lines of businesses in exercises and compliance with testing
• Actively participate in Agile ceremonies
• Direct and execute on exercises on behalf of Enterprise Resiliency
• Work closely with CIO, Disaster Recovery, Technology Resiliency, and Cyber leadership teams to identify needs, gain support, and prioritize projects for exercising, documentation, technology, and other requirements

Required Qualifications:

• 4+ years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Leadership experience
• 4+ years of Business systems analysis experience, project management experience or a combination of both
• 3+ years of Business Continuity (BC) Planning/IT Disaster Recovery (DR) Experience
• 3+ years of demonstrated experience with people development skills to hire, coach, develop, and mentoring team members
• Strong demonstrated experience in Business Continuity Planning processes and background in Cyber Resiliency activities

Desired Qualifications:

• Strong experience delivering results in a fast-paced, highly regulated, deadline driven environment
• Solid analytical skills including analyzing complex data
• Advanced understanding of Agile principles like iterations, sprints, user stories, and backlogs.
• Experience working in an Agile team environment using Jira
• Ability to influence, partner, and negotiate with business partners to gain commitment to accomplish business goals
• Experience managing multiple medium to large sized technology development efforts within a major line of business
• Demonstrated ability to manage multiple parallel deliverables to completion within deadlines, and experience with communicating progress to senior leadership
• Experience and success with obtaining buy-in from clients to engage and prioritize work
• Very strong technical knowledge with respect to tech stack/application architecture.
• Experience with working with a large global organization
• Excellent verbal, written, and interpersonal communication skills
• Experience working with Service Now or equivalent
• Experience working with Microsoft Teams or equivalent
• Windows, Linux Server OS, Network & routing topology, & IT Support fundamentals
• Physical and virtual server technology fundamentals
• Experience working with Cloud technologies
• Advance Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Project management skills
• Knowledge of NIST 800-160
• Experience with Bare Metal Restore/Clean Rebuild

Job Expectations:

• Ability to occasionally work outside of regular business hour
• Willingness to work on-site at stated location in a Hybrid flex model
• This position is not eligible for Visa sponsorship.

New York, NY Pay Range: 133,300.00 - 237,100.00 USD Annual

Pay Range

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.