The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meanin... more details
The Position
The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland's Information Technology Department? The City of Oakland Information Technology Department (ITD) is an exciting, fast paced environment! Working with technology and innovation, ITD leads digital transformation throughout the City! ITD offers an inclusive, dedicated, rewarding environment where you can make a difference!
The City of Oakland Information Technology Department (ITD) is hiring an Information Systems Manager II (Information Security Officer) position. This senior management position will oversee the Cybersecurity Division within ITD, including detect & respond; policy & governance; risk management and enterprise architecture; network security; and more. This is a tremendous opportunity to join the senior leadership team within ITD to help transform IT services and operations within the City of Oakland, including leading citywide, large-scale projects and programs, and a highly motivated team. We are looking for someone who is:
A seasoned Information Security Leader who can manage a division within ITD.
An innovative and creative problem solver who can find technological and managerial solutions to security problems.
A project manager who can deliver major, citywide projects aligned to the ITD Strategic Plan.
Customer service focused and can lead teams that deliver exceptional customer service within ITD.
Empathic with high levels of emotional intelligence and can lead a diverse, high performing division within ITD with integrity.
What you will typically be responsible for:
Overseeing large, multi-departmental, and citywide IT projects and programs
Managing a division of technical and administrative staff
Resolving business needs with relevant IT security solutions and services
Providing IT support for complex network, software, and security management
Working with cross-functional groups to identify innovative ways to improve efficiency, effectiveness, and capabilities
Working on inter-departmental; and inter-governmental groups for policy and program development and alignment
Read the complete job description by clicking this link.
A few reasons you might love this job:
You will lead complex, impactful projects
You will have dedicated, supportive colleagues and management
You will contribute to large, digital transformation initiatives
You will be in a Senior Leadership role, managing a division within the IT Department
You will work in a fulfilling and rewarding environment
A few challenges you might face in this job:
You may encounter resistance to change
This is a fast-paced environment with multiple service areas and competing priorities
You will be responsible for building a new team/division
You will have responsibility for IT services in 24/7 operations (e.g., incident response)
Competencies Required:
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Decision Making: Choosing optimal courses of action in a timely manner
Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
Customer Focus: Attending to the needs and expectations of customers
Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcome
Leadership: Guiding and encouraging others to accomplish a common goal
Teamwork: Collaborating with others to achieve shared goals
Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness
Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization
Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
Adaptability: Responding positively to change and modifying behavior as the situation requires
Establishing Credibility: Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others
* Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland
Minimum Requirements for Application
Education:
Bachelor’s degree from an accredited college or university in computer sciences, information systems management, business administration, telecommunications management, electrical engineering or a related field. Possession of a Master’s degree is highly desirable.
Experience:
Five (5) years of progressively responsible management experience in information systems, telecommunications or network management work, including two years as a supervisor or manager. Public sector experience is highly desirable.
Desirable Qualifications:
Experience leading large projects
Experience with a large, complex IT environment
Industry certification
NIST Framework experience
Supplemental Information
This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Information Technology Department for further consideration.
Disaster Service Workers
All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
What’s in it for you?
Work/Life Balance: 37.5 hour work weeks and a flexible/hybrid remote schedule
15 paid holidays
Vacation – 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
Retirement – CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
Health – The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans
Dental – The City of Oakland pays for Delta Dental full premium for employees and eligible dependents
Vision – The City of Oakland pays for VSP full premium for employees and eligible dependents
Sick leave – Employees accrue 12 days per year
Deferred Compensation – 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.
The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
How to Apply
Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).
Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.For recruitment-specific questions, please contact Tony Batalla, Director of Information Technology at tbatalla@oaklandca.gov.
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