Job Abstract

Under the supervision of the Chief Legal Officer/General Counsel, the Director of Risk Management will lead HumanGood’s risk management program. The Director of Risk Management must be a highly motivated risk professional with excellent analytical, organizational, risk management, project management, and communication skills to coordinate risk-related activities. This person will interact with team members, board members, and residents as necessary and directed. This is a key and highly visible position with the responsibility of leading a strong risk management program.

• Lead risk management program, with an initial focus on General and Professional Liability, including:
  • Assess incident reporting platforms and, with support from IT department, develop incident reporting database;
  • Train team members on incident reporting;
  • Develop and implement risk management policies and procedures;
  • Analyze and evaluate potential risks and develop strategies to mitigate them;
  • Conduct risk assessments and identify areas of potential risk;
  • Develop and implement risk mitigation plans and ensure timely implementation;
  • Collaborate with other departments and communities to identify and manage risks associated with their activities;
  • Update and help to carry out Company’s Risk Management Plan;
  • Organize and monitor team member participation in local risk management committees and in trainings, toolkits and collaboratives offered by Caring Communities and other insurance companies;
  • Work with the Compliance Director to ensure compliance with regulatory requirements and industry standards related to risk management;
  • Monitor and report on the effectiveness of risk management strategies and plans;
  • Provide training and support to team members on risk management best practices;
  • Stay current with emerging trends and developments in risk management.
• Participate in Policy Committee; Affordable Housing and Life Plan Community Risk Management meetings; Risk, Quality, and Services Committee meetings; and other committees and/or meetings, as requested; and
• Support company’s growth by reviewing and evaluating potential affiliation or acquisition partners’ loss runs and other risk-related documentation and recommend and execute proposed revisions to such documents post-closing.

• Coordination with Finance/Risk Management Team Members
  • Work with Senior Director of Financial Compliance & Risk Management to support all aspects of the insurance claims process for company-wide property, casualty, automobile liability, and other related insurance programs;
  • Support Senior Counsel with investigation of incidents, risk mitigation strategies and training on effective risk management;
  • Work with Vice President, Healthcare Quality and Regulatory on all aspects of risk management intersecting with QAPI and clinical protocols
  • Support data collection across the organization and perform analysis of risk exposures while supporting management with developing risk management solutions;
  • Support analysis and presentation of data in an accurate and meaningful manner including identification of trends and areas for improvement;
  • Support work with insurance adjusters, insurance brokers, and internal and external stakeholders to provide and/or gather information;
  • Support placement of insurance policies;
  • Review incoming incidents and complete follow-up processes as appropriate;
  • Support tracking and management of financial performance of insurance programs; and
  • Support review of insurance and claims related billings for approvals and processing.
    
    

• Build cross-functional partnerships and influence stakeholders across the organization to act without having a direct reporting relationship
• Keep abreast of best practices by participating in continuing education courses, professional organizations, and seminars; reading current literature and maintaining professional contacts in the communities;
• Review and analyze current and proposed regulations and laws to determine the risk to operations and formulate and communicate proactive risk mitigation recommendations

Qualifications:

• BA/BS degree in risk management or equivalent education, training and professional experience in risk management
• Minimum of 5 years’ required (7+ years preferred) experience in risk management, preferably in the senior living or health care industry
• Strong analytical skills, including the ability to interpret and determine the impact of complex laws, regulations and other documents;
• Able to provide project management for managing projects across multiple departments.
• Valid Drivers License

Pay Range - 160-190K depending on experience and geographical location

This position is remote, with occasional community visits as needed. Candidates must reside in a state in which HumanGood operates.

What's in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members are eligible for the following:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1^st of the month following your start date
• $25 per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• For information about additional benefits go to: www.HGcareers.org