The First Citizens Bank Equipment Finance AVP, Bankruptcy Recovery Manager is responsible for the strategy, management and reporting of all post-charge-off activities related to the in-house recovery collections and bankruptcy teams, and sets and reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy attorneys. This position reports to the Vice President of Equipment Finance Recovery. Responsibilities General Functions – Manage in-house co... more details
Overview The First Citizens Bank Equipment Finance AVP, Bankruptcy Recovery Manager is responsible for the strategy, management and reporting of all post-charge-off activities related to the in-house recovery collections and bankruptcy teams, and sets and reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy attorneys. This position reports to the Vice President of Equipment Finance Recovery. Responsibilities General Functions – Manage in-house collection activities related to bankruptcy filings to include determining which accounts are best handled by the in-house team, creating criteria for those accounts to be worked with determination when outside counsel is needed. Managerial Functions – Assesses daily work for accuracy, process improvements, and efficiencies. Maintains detailed documentation on associate performance and supervisory actions. Manages the performance of assigned staff, including coaching, mentorship, training, and staff evaluations. Maximizes department achievements by providing professional development. Bankruptcy management – Set guidelines for when outside attorneys are utilized. Determine most cost-effective means of placement (hourly, contingent, fee per usage, etc.). Regional vs National approach. Conduct regular meetings with attorneys to review performance, strategies, and continuance of relationships. Qualifications Basic Qualifications: Bachelor’s Degree and 4 years of experience in Bankruptcy and/or Recovery OR High School Diploma or GED 8+ years of experience in Bankruptcy and/or Recovery. Preferred Qualifications: Banking and/or Finance Collections experience Experience managing vendors (legal counsel) Management experience Ability to be a strategic decision maker Negotiation skills Reporting analytics experience First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here.
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