Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 490,000 locations in 160 countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no m... more details
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 490,000 locations in 160+ countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
We are seeking a talented and innovative Product Manager to lead our Omni-Channel initiatives, aimed at delivering a seamless user experience of International Remittance and other financial services across both brick-and-mortar stores and digital online platforms. In this role, you will play a pivotal part in ensuring consistency and excellence in user experience across all touchpoints, driving customer satisfaction and business growth.
- Bachelor’s degree in business administration, Computer Science, Engineering, or related field.
- Proven track record of 3+ years of product management experience, with a focus on financial services including but not limited to Money Transfer and payments.
- Strong understanding of user experience (UX) design principles and methodologies and proficiency in Figma.
- Experience working in an Agile/Scrum environment, with proficiency in project management tools such as Jira or Asana.
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Analytical mindset with the ability to interpret data and insights to drive product decisions.
- Creative thinker with a customer-centric approach, passionate about delivering exceptional user experiences.
- Strong leadership skills with the ability to influence and motivate team members towards common goals.
- Ability to thrive in a fast-paced and dynamic environment, with a high degree of adaptability and resilience.
Preferred Qualifications:
- M.Sc. or MBA degree preferred.
- Fluency in Spanish is a plus.
PERKS & BENEFITS
- Medical, Dental & Vision Insurance
- 401K Plan with Match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Salary: The range in California for this position is $90,000 - $100,000. Actual starting compensation may vary based upon geographic location, work experience, and skills.
- Lead the development and execution of the Omni-Channel strategy for Ria Money Transfer, aligning with company goals and customer needs.
- Collaborate closely with cross-functional teams including business, engineering, compliance, operations, and others to define requirements and prioritize features.
- Analyze market trends, customer feedback, and competitive landscape to identify opportunities and drive product enhancements.
- Define and prioritize features and functionalities to ensure a consistent user experience across brick-and-mortar POS application and digital online platforms.
- Create intuitive and user-friendly interfaces that enhance the overall customer journey by using Figma.
- Write Business Requirements Document to define the end-to-end solution including front end user experience, back-office operations, and vendor integrations.
- Collaborate with technology teams to ensure seamless integration and performance of Omni-Channel solutions.
- Conduct user testing, gather feedback, and iterate on product features to continuously improve the customer experience.
- Lead product launch, monitor key performance indicators (KPIs) and metrics to measure success, and drive data-driven decision-making.