At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don't miss a minute of the big game. They ... more details
Job Overview:
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.
Responsibilities:
Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing up the person for a membership
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handle member requests and concerns with a sense of urgency
Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
Sign members up for startup sessions with Blink Personal Trainers
Maintain regular and punctual attendance
Comply with all company policies and procedures
Qualifications:
Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Able to remain in a stationary position at the front desk for the majority of the workday
World class customer service skills
Works hard, multi-tasks and is a problem solver
Passion for the Blink brand
Compensation and Benefits:
Pay Transparency: $16.90/hr
Complimentary Blink Membership
Benefits
Company Overview:
Company Overview: Founded in 2011 by executives at Equinox, Blink Fitness is a premium quality, value-based fitness brand with more than 100 locations open or in development throughout New York, New Jersey, Pennsylvania and California. Blink puts Mood Above Muscle™, which celebrates the positive feeling you get from exercise, not just the physical benefits.
Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.
For more information visit Blink’s consumer website -- blinkfitness.com – and its franchise website –blinkfranchising.com.
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