Job Abstract

Starting at $16.85 per hour , plus Gratuities and Tips

Full-Time and Part-Time availability

Provide Food and Beverage service of all assigned spaces ensuring all standards are adhered to in accordance with The Westgate Food & Beverage Standards & Operating Procedures.

Essential Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Welcome and greet guests addressing them by name through the reservation system
• Make all our guests feel comfortable and let them know you’re there to personally take care of them;
• Inform guests of specials and menu changes;
• Make genuine recommendations that you feel your guests will enjoy;
• Up-sell food and beverage items using suggestive selling techniques;
• Answer questions regarding regions where food products come from, how food is prepared;
• Describe in detail tastes and textures;
• Answer questions regarding wine list, where wine comes from the vintage and the aromas & flavors of the wines;
• Answer questions about our food, beverages and other restaurant functions and services;
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar;
• Deliver food and beverages from kitchen and bar to guests in a timely matter;
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests;
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable);
• Be ready and willing to assist fellow servers as situations arise;
• Be ready and willing to assist support staff with clearing and resetting tables;
• Thank guests addressing them by their name for their visit and invite them to return;
• Polishing glassware and prepare mise en place;
• Maintaining cleanliness in assigned section and service station;

Qualifications:

• 1 - 2 years full service restaurant; hotel restaurant preferred;
• Current CA Food Handler's card.
• Outgoing personality and superior verbal skills are a MUST;
• Meticulous attention to detail;
• Positive attitude and willingness to get along with co-workers;
• Must be motivated, hardworking, and passionate
• Must be able to work nights, holidays, and weekends;

Experience:

• Two or more years’ experience in full service restaurant or hotel restaurant with a luxury property or brand preferred;

Work Environment: This job operates in a professional environment. We serve "Employees First and Guests Always."

Physical Demands:

• Regularly works in both Indoor and outdoor environments.
• Ability to move up to 100 lbs., with wheeled assistance.
• Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
• Must be able to stand/walk for up to 8 hours at a time

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.