We are looking for an Area Director Clinical Operations to join our team covering our Eastern PA and NJ branches. Qualified candidates much have hospice operations experience and live in either PA or NJ. This position will directly report to the Regional VP of Clinical Operations. This position will assume responsibility of clinical services and assures compliance with federal and state regulations as they apply to the provision of home visits to patients. Directs and coordinates all direct and ... more details
Area Director Clinical Operations
Job LocationsUS-PA-Blue Bell | US-NJ-Laurel Springs
Requisition ID
2024-104256
Position Division
All Divisions
Location
Gentiva Hospice
Category
Corporate Management
Requisition Post Information* : External Company Name
Gentiva
Position Type
Full-Time
Location : City
Blue Bell
Location : State/Province
PA
Our Company
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.
Overview
We are looking for an Area Director Clinical Operations to join our team covering our Eastern PA and NJ branches. Qualified candidates much have hospice operations experience and live in either PA or NJ. This position will directly report to the Regional VP of Clinical Operations. This position will assume responsibility of clinical services and assures compliance with federal and state regulations as they apply to the provision of home visits to patients.
Directs and coordinates all direct and indirect patient services
Monitor agency level adherence to policies and procedures
Develop and implement annual education requirements for all clinical staff
Coordinate patient records and quality assurance activities
Coordinates with the appropriate corporate staff, Medical Director, Clinical Manager, and Executive Director and Administrators on a regular basis.
Develops and expands revenue performance
Shares responsibility for the supervision of day-to-day operation of the agency
General Duties and Responsibilities
Adheres to Organization’s Policy and Procedures.
Acts as a role model within and outside the Agency.
Performs duties as workload necessitates.
Maintains a positive and respectful attitude.
Communicates regularly with supervisor about Department issues and keeps management advised of potential problems in all areas.
Demonstrates flexible and efficient time management and ability to prioritize workload.
Consistently reports to work on time prepared to perform duties of position.
Meets Department productivity standards.
Participates in working groups, councils, and committees.
Ensures compliance with rules and regulations.
Participates on committees, and special projects, and seeks additional responsibilities.
Accomplishes all tasks as appropriate.
Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation.
Maintains compliance with federal and state regulations.
Participates in administrative staff meetings and attends other meetings and seminars.
Performs other related duties as required and assigned.
Consistently promotes the company’s core values.
Completes required Compliance annual training.
Essential Functions of Position
Directs and coordinates all direct and indirect patient services.
Monitors agency level adherence to policies and procedures.
Develops and implements annual education requirements for all clinical staff.
Coordinates patient records and quality assurance activities.
Collaborates with Vice President and Area Vice Presidents of Operations in evaluation of agency administrators.
Assures appropriate orientation of new hire nursing staff.
Assists agencies in meeting and exceeding all applicable regulatory and company requirements, by ensuring the implementation of the company’s systems, policies and standards in readiness preparation for all inspections, surveys, and review, including state licensure, federal certifications, and accreditations.
Develops and expands revenue performance related to vendor management per patient day costs.
Takes overall responsibility of the quality of the clinical services provided at the agency including the home, hospital settings, nursing homes, and other locations
Assures the proper handling and resolution of any complaints from patients, families, and the public.
Participates in the coordination of all aspects of the patient’s hospice care and in the hospice’s quality assessment and performance improvement program.
Perform other duties as assigned
About You
Specialized Knowledge/Skills:
Familiarity with state and federal guidelines and regulations
General working knowledge of budget development, financial profit/loss process, and human resources
Ability to work with confidential information
Well organized and confident to work independently, but is a team player
Ability to communicate clearly to remote field, mid-level, and executive staff
Exercises professional judgement and demonstrates good problem-resolution skills
Very comfortable working with multiple online and computer applications
Ability to balance multiple tasks and manage conflicting priorities
Strong follow-up skills
RN required, BSN preferred
Unencumbered RN license in the state of residence
5 years clinical experience; minimum 3 years of experience in hospice
2 years previous managerial experience
Strong knowledge in the area of hospice operations
Knowledge and skill of professional nursing theory and practice
Strong leadership skills
Familiarity with state and federal guidelines and regulations
Able to travel throughout the assigned area routinely, approximately 75%.
We Offer
Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
Opportunity to participate in a Fleet Program
Competitive Salaries
Mileage Reimbursement
Professional growth and development opportunities
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
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