Job Abstract

Linde Gas & Equipment, Inc. is seeking a Counter Sales Representative – Truck Driver to join our team located in Wickliffe, OH. The Counter Person - In Store Sales Representative – Truck Driver will be responsible for performing customer service activities within a retail store environment, selling product to walk-in customers, and proactively calling preferred and retail customers. The Counter Sales Representative – Truck Drivers product focus will be on gases, rentals, and welding equipment and supplies.

Our Counter Sales Representative – Truck Drivers are responsible for safely and efficiently operating a local route delivery vehicle to deliver hard goods, compressed gas cylinders and associated products to customer locations. This position is physically active (will be responsible for loading/unloading at client sites) and requires attention to detail and a strong commitment to safety. Counter Sales Representative – Truck Drivers also must be willing to communicate and cooperate with customers, respond to their needs, and safely operate delivery vehicle in compliance with company and DOT Guidelines.

Responsibilities (1st shift)

· Performs customer service activities including receiving and entering of telephone orders, answering questions, resolving challenges and tracing of order status or product shipments

· Performs Counter Sales serving customers who come into the retail store

· Performs warehouse duties and moving cylinders for customers

· Works closely with and provides sales support to Outside Sales team

· Evaluates and recommends appropriate product, equipment, and/or programs

· Promotes 'add-on' sales of gases and high margin hard goods accessories

· Counter Person - In Store Sales Representative’s conduct product demonstrations

· Maintains customer records and files, including accurate account setup and pricing

· Performs outbound calls to Retail and small 'B' customers

· Sells product at minimum discount to achieve target margins

· Occasional support of additional locations

· Provide a high standard of Customer Service while delivering, which includes unloading of products and movement to customer use point and reloading the returned empty cylinders to the vehicle

· Driving represents approximately 30 % of the day, the remaining portion of the day includes delivery, cylinder handling, shipping orders/paperwork, customer contact, vehicle AM and PM inspections

· Accurately counting and recording quantities and styles of product delivered and picked up

· Complete Hazardous Material shipping orders papers in accordance with DOT/TC Regulations

· Placard vehicle according to required hazardous material regulations and Linde standards

· Conduct and report pre-trip and post-trip inspections

· Identify need for vehicle repairs and/or maintenance and ensure it is accomplished on time

· Operate a variety of equipment

· Regularly interface with both internal and external customers

Other duties as assigned