NBCUniversal is looking for a seasoned Production Office Services Coordinator in Universal City, CA to join our dynamic team. Under the general direction of the Manager, be responsible for the coordination and completion of projects for Production Office Spaces. You will oversee all aspects of production, including optimizing customer experience, cross level communication, and delivering captivating creative solutions to our clients. What You’ll Do: Work with Production Manager to outline key oc... more details
Job Description
NBCUniversal is looking for a seasoned Production Office Services Coordinator in Universal City, CA to join our dynamic team. Under the general direction of the Manager, be responsible for the coordination and completion of projects for Production Office Spaces. You will oversee all aspects of production, including optimizing customer experience, cross level communication, and delivering captivating creative solutions to our clients
What You’ll Do:
Work with Production Manager to outline key occupancy dates and layouts
Tailor services and personalized assistance to meet the unique needs of each client as they occupy office space
Coordinate with internal teams and external partners to ensure timely delivery & completion of requests and materials, fostering seamless collaboration
Participate in office filming scouts by producing and vetting location options
Deliver established guidelines and document conditions to ensure space is restored to original condition
Collaborate closely with finance to issue, track and rectify production accounts
Lead efforts to assign and track production office parking across the campus and certify users are within limits
Conduct monthly space assessments to monitor conditions
Monitor space calibration changes and update applications to reflect new data
Research and produce reports, documents, and general correspondence to highlight production activity
Work collaboratively with team members and cross-functional teams leveraging transferable skills to provide additional support based on workload, deadlines, or resource constraints.
Help create a cohesive and collaborative environment within the department and function as a resource when the manager is unavailable
Offer general administrative support, handling office inquiries, and performing other clerical duties as required.
Qualifications
Let’s Talk About You…
Production Guru- You have extensive experience leading clients and creating a seamless stay on the Lot. Possess an unwavering dedicated to client satisfaction. You are a pro at engineering solutions with a quick turn-around.
Communicates with ease – You have a way with words; written and verbal
Customer Service Champion– No request is too big or too small, you put customers and our people first
Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updated and informed
Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
Impeccable attention to detail– You attract repeat business by your ability to coordinate production schedules and balance multiple clients while staying focused on individual needs.
What You Must Have:
3+ years of proven production experience
A high-performance team player who operates efficiently and with empathy in a fast-paced team-oriented setting.
Ability to be discreet and maintain confidential information.
Understanding how to prioritize and respond accordingly in the best interest of the team.
Flexibility of schedule to service production timelines
Proficient with Microsoft Excel, Outlook, PowerPoint, and work order management systems such as Archibus & RentalWorks
Ability to work evenings as needed to accommodate office move schedules and rush requests from productions as needed
What Would Make You a Stand-out:
Strong written and verbal communications skills to interact and engage with demanding clients
Ability to make tough, informed decisions quickly to keep projects on track, using good judgement and accountability
Customer-focused with excellent customer service skills and a “can-do” attitude
Bachelor’s degree in related field
Familiarity working in a studio operations environment
Familiarity with studio production needs and requirements
Additional Requirements:
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $45,000 - $60,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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