Implement and adjust go-to-market strategy for the healthcare vertical, aligning short and long-term plans with growth objectives. Collaborate with senior leadership to develop an annual plan that supports both new and existing healthcare business goals. Build and manage relationships with internal teams (pricing, solution design, shared services) to maximize collaboration and efficiencies. Utilize industry trends and analytics to inform business decisions, optimize performance, and leverage org... more details
C.H. Robinson is seeking a Healthcare Strategy Director to lead and influence our healthcare vertical. You will be responsible for implementing and evolving our healthcare go-to-market strategy, building relationships with high-level healthcare customers and our vertical experts to guide key initiatives. Your success will hinge on creating tailored, best-in-class healthcare solutions and refining our approach to navigate the healthcare market, including pharmaceuticals, medical devices, consumables, equipment, and consumer health products. You will also maintain quality touchpoints with customers and networks to support growth and revenue generation. We value diverse expertise in healthcare and logistics, and we invite you to apply today to lead the evolution of C.H. Robinson’s healthcare vertical.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with the local team and leaders five days a week producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Responsibilities:
- Implement and adjust go-to-market strategy for the healthcare vertical, aligning short and long-term plans with growth objectives
- Collaborate with senior leadership to develop an annual plan that supports both new and existing healthcare business goals
- Build and manage relationships with internal teams (pricing, solution design, shared services) to maximize collaboration and efficiencies
- Utilize industry trends and analytics to inform business decisions, optimize performance, and leverage organizational resources
- Engage with customers to understand their needs and develop healthcare services that provide value
- Define and share customer metrics and performance results to ensure a positive experience
- Partner with internal stakeholders to ensure customer feedback shapes our solutions and service delivery
- Understand and leverage C.H. Robinson’s products, services, resources, and technologies to identify growth opportunities and new business models
- Communicate key information to employees, including customer initiatives, market impacts, and internal announcements
- Collaborate with internal stakeholders and suppliers to develop solutions that exceed customer expectations and differentiate our healthcare offerings
- Provide coaching and mentorship for professional and customer development
Required Qualifications:
- Bachelor’s degree from an accredited college or university
- Minimum 10 years’ experience with a focus on customer engagement or consultative client management
- Minimum of 5 years of experience in logistics or the healthcare industry
- Ability to travel up to 40%
Preferred Qualifications:
- Experience building out a new customer offering or vertical program
- Strong knowledge of North America or healthcare transportation market
- Ability to work independently to effectively manage customer growth
- Experience consulting with multiple stakeholders
- Strong written and verbal communication skills, including proficiency presenting to both internal and external audiences
- Demonstrated negotiation, collaboration, relationship building and influencing skills
- Ability to work in a matrixed work environment
- Values a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.
