Job Abstract
The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways. There are multiple customer entry points to UCLA Health IT Customer Care ranging from: phone, face-to-face, email, self-service ticketing, chat, messaging, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism. Additionally, Customer Car... more details
Search Terms: Customer Care, Specialist, Part Time, Retail, Healthcare
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