Completes required set up/preparation of function room prior to scheduled activity. Inspects all equipment prior to, during and at the end of each function. Reports any deviations from standards to Captain/ Supervisor. Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business. Prepares coffee, iced/hot tea and other beverages as required. Checks all plates prior to service for accuracy, completeness, appearance and presentatio... more details
Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.
Job Specific
Completes required set up/preparation of function room prior to scheduled activity
Inspects all equipment prior to, during and at the end of each function.
Reports any deviations from standards to Captain/Supervisor
Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business
Prepares coffee, iced/hot tea and other beverages as required
Checks all plates prior to service for accuracy, completeness, appearance and presentation
Serves food to guests following Star Service Standards
Monitors guests, anticipates needs responds to requests, ensures satisfaction
Monitors guest alcohol consumption to prevent over indulgence and ensure safety
Clears tables and breaks down function rooms after completion of banquet food service activity
Completes assigned end of shift duties
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Qualifications
High School Diploma or equivalent
One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation
Thorough knowledge and understanding of quality food service techniques and standards
Exceptional guest service skills
Certifications; "TIPS" or equivalent responsible vendor
Ability to lift and carry food service trays weighting 35+ pounds
Ability to stand stoop and bend repetitively during entire shift
Ability to speak, read and understand the English language
Ability to work flexible schedule to include weekends and holidays
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