Job Abstract

Under the leadership of the Director of Undergraduate Admission, the Associate Director of Admission Operations manages student data records and procedures to support the admission application process and enrollment of students. The Associate Director will support and manage business processes, data capture and processing, functional and systems-related technology, document management, application processing, and notification functions. The Associate Director is a hands-on leader in Banner, CRM ... more details

Number of Vacancies: 1

Area of Consideration: Open To The Public

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0058/6

Salary Range: $65,849- $81,251

Closing Date: Open Until Filled

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

Under the leadership of the Director of Undergraduate Admission, the Associate Director of Admission Operations manages student data records and procedures to support the admission application process and enrollment of students. The Associate Director will support and manage business processes, data capture and processing, functional and systems-related technology, document management, application processing, and notification functions. The Associate Director is a hands-on leader in Banner, CRM (Salesforce preferred), in addition to assisting the Banner Specialist with Web Admit and Liaison CAS systems and will serve as the primary resource for all related systems. The Associate Director will supervise a team of Information Processors.

Essential Duties and Responsibilities

Supervision

Inspire, mentor, and motivate members of the team with a seamless service delivery and compliance focus.
Provide effective leadership by fostering a stable, cohesive, and transparent environment, and mutual respect.
Promote professional development, provide clear direction and hold staff accountable.

Operations, Technology, Systems & Data

Develop and maintain information processor standard operating policies and procedures manuals to support cross functional training and collaboration across departments and university wide.
Participate system upgrades and integrations (Banner, Clean Address, Parchment, Graduate CAS, Common App, and others); coordinating with IT for integration support as needed.
Assess and improve operational strategies, staff deployment, and resource allocation to ensure optimal service delivery for processing of student records.
Manage and analyze current system processes and information technology needs; identify opportunities for improvements to current processes and systems and implement new processes as necessary.

Compliance

Perform regular audits of information professors inputs and outputs.
Ensures residency policy for preferential tuition is executed and applied in eligibility reviews.
Serve as member of the Title IV compliance committee.

Perform other related duties as assigned by Enrollment Services leadership.

Minimum Job Requirements

Bachelor’s degree required; Master’s degree preferred
Five to seven years of experience in enrollment management
Experience and proficient with information technologies including database management and enrollment system management
Project management experience

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .

Apply with University of the District of Columbia

Search Terms: Director, Operations, Associate, Operation, Processing

Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.