Job Abstract

Do you want to work on thumb-stopping social media content, original campaign creative, and even the occasional broadcast commercial? Do you like the idea of working with celebrity athletes from the NFL, FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients? If yes, then introductions are in order. We are Ad Hock. Visa's internal creative agency. Just as Visa founder Dee Hock revolutionized the way we pay, Ad H... more details

Job Description

We are Ad Hock. Visa's internal creative agency. Just as Visa founder Dee Hock revolutionized the way we pay, Ad Hock is taking a new approach to the internal creative team by developing a fully functional advertising agency in-house. We create high-visibility content to support every layer of the funnel starting with brand awareness. Approximately 50% of our efforts support Visa’s core brand and sponsorships. The other 50% of our work is dedicated to supporting Visa’s partners and clients as an external creative agency. It’s the perfect mix of client-side and agency life!

Our team is rapidly expanding, and we’re looking for a Senior Director of Creative Operations to help scale our team, tools, and workflows to meet client demand for bigger, better, bolder, content. And lots of it!

This role is a mix of Executive Producer, Creative Strategy oversight, and all things Operational. You will be at the center of project planning, scheduling, budgeting, tracking and workflows to keep the team running smoothly. You will work closely with our internal and external stakeholders while ensuring our team of creatives can operate efficiently to deliver the highest quality content on-time and under budget.

This role will build and oversee our new team of strategists, account managers and business affairs and sits parallel to the creative team. You will report directly to the VP of Go-to-Market within the North America Marketing org and work in close collaboration with the Sr. Creative Director.

You’ll be working with the best and brightest marketing, brand, and advertising teams the industry has to offer. Come join us!

Responsibilities

Work with Sr. Creative Director to manage the immediate and rapid expansion of the team as we add writers, designers, project and account managers, strategists, direct response marketers, and video producers to our ranks.

Manage the business of our operations to ensure projects are profitable and sustainable.

Oversee the end-to-end creative operations and production process for Ad Hock, ensuring that we deliver high-quality, impactful, and efficient work for Visa and our clients.

Collaborate closely with other Sr. Department leaders, creatives, marketing leads, account executives, external vendors and agency partners.

Help to allocate resources, track budgets, optimize workflows, and implement best practices.

Be a strategic partner and a problem solver, who can balance the needs and expectations of multiple stakeholders, while fostering a culture of creativity, collaboration, and innovation.

Champion of diversity, equity, and inclusion, and sustainability, and ensure that our creative work reflects our values and mission.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
10+ years of experience in creative operations, production, or project management at an advertising agency, in-house creative agency or a marketing organization.
10+ years of experience in leading and managing teams, both in-house and remote.
A deep understanding of the creative process, development lifecycle, and the tools and technologies that support them.
A proven track record of delivering complex, high-profile, and multi-channel creative projects, on time, on budget, and on brand. Experience should include:
Broadcast commercials
Paid and organic social
Video for web
OOH and print
Digital ads (banners, email, static posts etc)
Email marketing (lifecycle, direct response)
Excellent communication, negotiation, and stakeholder management skills, and the ability to influence and align teams at all levels.
Passion for creativity and innovation, and a keen eye for quality and craftsmanship.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,300.00 to 250,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Apply with Visa, Inc.

Search Terms: Operations, Director, Creative, Creative Director, Account Manager

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