Career Band:
SL07
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Position summary
T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Sr. Solutions Engineers, Wireless located in Concord, CA will partner with business sales teams to support the development of voice, data, and solution products and sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge.
Position duties and responsibilities include, but are not limited to:
Engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs.
Architect and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network.
Provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries.
Support Business Sales by reviewing specific customer opportunities and sales funnels.
Keep the business sales teams apprised of relevant technologies and industry trends.
Provide expert knowledge on data products and services offered by T-Mobile through the Business Sales channel.
Partner with Marketing, Product, and RF Engineering in support of network development efforts, alpha and beta evaluation tests, as well as new product rollouts.
Partner with Marketing, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities and maintain their technical skills and industry expertise by participating in internal and external training opportunities.
Understand and present T-Mobile wireless network and related key technologies, maintain expertlevel knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices and maintain expert-level knowledge of wireless-related Value-Added Solutions.
Facilitate wireless network coverage analysis and discuss and assist with processing In-Building Coverage requests.
Understand and present product roadmaps and network coverage/network build-out plans.
Assist with post-sale support and escalations.
Direct high-level portfolio awareness of T-Mobile Global Wireless Solutions network, solutions, and technologies.
Telecommuting is permitted, but applicants must live within a reasonable commuting distance.
Skill requirements:
Working on wireless technologies including 3G/UMTS, LTE, 5G (NSA & SA), WiFi, IoT (NBIoT, CatM) and carrier grade LTE & 5G Voice and Video technologies including VoLTE/ViLTE and VoNR/ViNR.
Utilizing Agilent E6474A & TEMS Investigation 13.0.1 RF measurement tool for signal/site verification & PCTEL Scanner for IRAT/IFHO and cluster drives for insights on the coverage and quality of service.
Utilizing different test plans (Voice/Data/Video) for Device/Handset Certification using QXDM, Spirent’s Umetrix (Nomad, Datum & Chromatic) solutions, CMU200 & CMW500 for voice degraded testing in the Lab and acting as a liaison between OEM’s and Carrier teams for monitoring the progress and maintaining the partnership.
Analyzing packet logs using Wireshark & Microsoft Net Monitor (Analysis tools) for network throughput related issues and collaborating with Engineering teams on solution proposal to the customer.
Working with vendors and partners on installation of iDAS/Small Cell/Repeater/Neutral Host solutions, reviewing the iBwave design files for RF propagation, and coordinating with internal PM’s and Regional market on operationalizing the project.
Leading and analyzing the RFP/RFQ to understand client technical requirements and determine the deliverables, collaborating with other internal teams to submit the final response within the given deadline.
Experience and education requirements:
PRIMARY REQUIREMENTS: Master’s degree in Telecommunications Management or related, and 5 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Telecommunications Management or related, and 7 years of relevant work experience.
Additional:
How to apply:
OTHER: Work hours: 40 hours/week. California Pay Range: $182,187.00 - $187,187.00/year.
The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/.
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering?medical, dental and vision insurance, a flexible spending account, 401(k), employee stock?grants, employee stock purchase?plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about?2.5 weeks for new part-time?employees annually - paid parental and family leave,?family building benefits, back-up care, enhanced family support, childcare subsidy,?tuition?assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits,?check out?www.t-mobilebenefits.com.?
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
