The Patient Care Coordinator will be responsible for coordinating patient care services and ensuring that patients receive the highest quality of care. The PCC processes inbound orders from our referral sources and requests for assistance from our patients through a variety of mediums, including inbound and outbound calls, faxes, and e-mails. The successful candidate must become proficient in the use of our enterprise system to enable the accurate processing of new patient orders and re-orders f... more details
Apply
Job Type
Full-time
Description
Join our compassionate team as an Enteral Patient Care Coordinator and play a pivotal role in providing exceptional support to patients requiring enteral nutrition services. In this vital position, you will be the first point of contact for patients and healthcare providers, facilitating a smooth admissions process and ensuring that patient care starts on a positive and professional note. Embrace the opportunity to make a meaningful impact in the lives of patients while growing your career in a supportive and dynamic healthcare environment. To learn more about our company, visit us at PromptCare In-home Respiratory and Infusion
Job Type: Full-time, Hybrid Schedule (2 days in office - 3 days remote)
The successful candidate will work 40 hours per week with flexible schedules from Monday to Friday, 8:30am-6:00pm EST
Locations: New Providence, NJ; Concord, NC; Nashville, TN; or King of Prussia, PA
Job Summary
The Patient Care Coordinator will be responsible for coordinating patient care services and ensuring that patients receive the highest quality of care. The PCC processes inbound orders from our referral sources and requests for assistance from our patients through a variety of mediums, including inbound and outbound calls, faxes, and e-mails. The successful candidate must become proficient in the use of our enterprise system to enable the accurate processing of new patient orders and re-orders for existing patients.
Requirements
High School Diploma or equivalent
Bilingual Spanish required
Experience with insurance payers is preferred
Experience with patient admissions in a similar referral source-based practice setting and customer service in an inbound/outbound customer service center is strongly preferred
Customer service experience in a Home Medical Equipment company is strongly preferred
Previous customer service experience in a healthcare services business is preferred
Previous experience working with enteral therapy patients or pediatric enteral nutrition formulas is highly desirable
Job Responsibilities, included but not limited to:
Onboarding new patients by hospital discharge or company transition
Providing resupply orders to patients on service
Receiving and reviewing patient records to ensure medical necessity is met for services ordered by physicians
Performing insurance and benefit verification; obtaining prior authorizations
Other additional job duties
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms. Requires the ability to lift files, open filing cabinets and bend or stand as necessary. This position requires the ability to occasionally lift office products and supplies of 20 pounds but no more than 50 pounds.
Benefits & Perks
Competitive Salary
Medical, Dental, Vision Package
401(k) plan (discretionary)
PTO - Vacation, Sick and Personal days, and paid holidays
Referral bonuses & Discount Ticket Program
Lunch & Learn Programs
Employee Recognition Program
Equal Employment Opportunity
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.