Operating as part of the Academic Classrooms and Events Support team, and with great latitude for independent judgment, the Classroom Technology & Media Coordinator 1 consults with faculty, students and professional staff regarding the use of technology in support of academic instruction, research and University events. Proven ability working with videoconferencing, webcasting and course capture technologies such as Zoom and Panopto. 1. Consults with faculty to assess their classroom and instruc... more details
Operating as part of the Academic Classrooms and Events Support team, and with great latitude for independent judgment, the Classroom Technology & Media Coordinator 1 consults with faculty, students and professional staff regarding the use of technology in support of academic instruction, research and University events. Proven ability working with videoconferencing, webcasting and course capture technologies such as Zoom and Panopto. 1. Consults with faculty to assess their classroom and instructional technology needs. 2. Chooses or develops solutions (both within Media Services and Academic Media & Technology) that supports pedagogical goals and interoperability within the classrooms. 3. Serves as the primary source of information regarding audio-visual technology and provides instruction and training concerning the use of existing equipment. 4. Coordinates collaborative course support efforts across Academic Media & Technology including the digitization of analog materials, digital recording of course lectures and use of the course management system and presentation software (Microsoft PowerPoint and Macintosh Keynote). 5. Communicates technology, infrastructure, environmental, operational and related support issues within Media Services or with the appropriate service provider. 6. Coordinates and executes daily support services for assigned classroom zone (approximately 35 classrooms) and serves as the initial point of contact for reporting and resolving problems in these classrooms. 7. Maintains proficiency in the science of audio-visual technology and apply this knowledge to audio-visual systems usage and support services. 8. Coordinates, organizes and executes audio-visual support for University events, including the coordination of collaborative support with ITS partners and Yale service providers. 9. Develops and edits departmental documentation regarding system specifications and usage. Documents service requests and problem reports for departmental databases. 10. Maintains equipment inventory for assigned classroom zone including records of maintenance and repair. 11. Oversees student assistants and coordinate work assignments. Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.
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