1. Ensures all orders leaving the kitchen meet presentation standards and guest requests. Reviews orders for accuracy and builds plates according to specifications and presentation: Ensures plates are properly garnished and food quality standards are met. Maintains line of sight/atmosphere control by circulating through work area throughout shift. Maintains constant flow of communication with and to the team. Responsible to comply with all workplace health and safety requirements, including depa... more details
The Expediter is responsible for all orders received into the kitchen to ensure they are processed in a timely manner, and in the order in which they were received. Additionally this position serves as a liaison between the kitchen and the Front of House Team to help properly prepare and deliver food and beverage products. The support of the Expediter allows the servers to manage their tables more effectively, creating an exceptional guest experience. The Expediter operates in representation of the culinary team’s best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.
Essential Duties & Responsibilities
1. Ensures all orders leaving the kitchen meet presentation standards and guest requests. Reviews orders for accuracy and builds plates according to specifications and presentation: Ensures plates are properly garnished and food quality standards are met. Maintains line of sight/atmosphere control by circulating through work area throughout shift. Maintains constant flow of communication with and to the team. Responsible to comply with all workplace health and safety requirements, including department specific training regarding equipment and procedures.
2. Maintains a clean, organized safe and sanitized work area. Keeps service station stocked with items such as ice, plates, napkins, garnishes, toppings and serving utensils. Informs wait staff of kitchen wait times and any product shortages.
3. Learns Front of House material such as table numbers and server sections. Bags to-go orders for guests. Meets special guest requests while ensuring same high quality standards. Attends and participates in briefings and other meetings as scheduled.
4. Performs other duties as assigned to support the efficient operation of the department.
Education/Experience/Qualifications
- High School Diploma or equivalent required.
- Minimum 6 months previous job related experience within a service and/or hospitality industry, with a true desire to satisfy the needs of others in a fast paced environment.
- Must possess a desire to exceed guest expectations.
- Must be able to effectively understand and convey written and verbal information to coworkers and guests; basic mathematical skills are also required.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- Must obtain and maintain a current Food Handler’s Card within 90 days of employment.
- Will be required to obtain and maintain T.I.P.S Certification.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
