At Ann Sacks, our Design Sales Consultants, are the cornerstone of our leadership in the luxury interiors industry. As the face of our brand, DS - Cs inspire the industry's top designers and social media influencers to make their most important spaces more beautiful and functional. DS - Cs are responsible for driving top-line sales through high-impact activities and interactions, including meeting with homeowners in our inspiring showrooms, meeting with trade professionals in their design studio... more details
Location: Onsite at West Hollywood, CA
Opportunity
At Ann Sacks, our Design Sales Consultants, are the cornerstone of our leadership in the luxury interiors industry. As the face of our brand, DSCs inspire the industry's top designers and social media influencers to make their most important spaces more beautiful and functional.
DSCs are responsible for driving top-line sales through high-impact activities and interactions, including meeting with homeowners in our inspiring showrooms, meeting with trade professionals in their design studios, and making virtual presentations to support their clients' projects. By demonstrating their exceptional outreach and rapport-building ability, they are charged with building a sustainable book of business with current and potential clients within a territory or business segment.
Specific Responsibilities
- Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
- Develop new relationships and business for Ann Sacks to meet and exceed sales goals.
- Conduct daily follow up with customers, quotes and leads to generate and close business.
- Engage in strategic outreach to develop and grow the client base.
- Network with the professional trade through involvement in associations, meetings, and events; including in-store events.
- The Design Sales Consultant leverages top-notch customer service and marketing skills to deliver a gracious customer experience and achieve strong results. Success in the position will be measured through the achievement of Net Order and Net Sales goals.
Targets
Drive sales to meet and exceed individual and team sales plans:
- Provide high quality customer service to scheduled appointments and walk-in traffic
- Conduct daily follow-up on outstanding quotes
- Develop and execute marketing plans to current and potential customer base
- Participate in planning and execution of in-store events
Develop repeat sales, new relationships, and future business:
- Create a strategic sales plan and detailed tracking of customer interactions, quotes and opportunities.
- Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products
- Follow up on leads to generate new business
- Network with the professional trade through involvement in associations, meetings and events
Deliver exceptional customer service:
- Provide prompt, friendly service
- Follow up on all sales to ensure customer satisfaction and service
- Maintain a well-organized, aesthetically pleasing environment
Administer sales process to ensure timely and accurate completion of all sales:
- Process quotes and sales paperwork
- Partner with Ann Sacks Customer Care team to track orders for customers and ensure quality service
- Continually develop sales skills and product knowledge
- Develop detailed knowledge of all product lines and features
- Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge
- Complete training courses to continually develop and hone presentation, negotiation, and sales skills.
