We are looking for a Greeter to act as a concierge in a fast-paced retail environment. As the first person that the customer sees when they enter the store and the last person they see before they leave, you will provide a memorable start and end to their in-store experience. When they arrive, you will ensure that they feel welcome and are provided with a personalized customer service experience as promptly as possible. Before they leave you will check that they have everything they need includi... more details
Position Summary We are looking for a Greeter to act as a concierge in a fast-paced retail environment. As the first person that the customer sees when they enter the store and the last person they see before they leave, you will provide a memorable start and end to their in-store experience. When they arrive, you will ensure that they feel welcome and are provided with a personalized customer service experience as promptly as possible. Before they leave you will check that they have everything they need including checking to see that they are registered on our customer database to ensure the highest standards of after care. As front of house, you will also use your excellent communication skills to answer the telephone, ensuring prompt, pro-active and professional follow up as well as contacting customers to let them know about our upcoming events and launches and to book them in for consultations. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer progressive career opportunities and a competitive remuneration and benefits package. Qualifications Anticipated Hourly Range $15.00 to $19.80 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)) Qualifications Previous retail/guest services experience is desirable Excellent communication skills The ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous cash handling experience is desirable Previous experience with retail point-of-sale software is desirable Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Job: Retail - Store Primary Location: US-NY-New York Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 248704 We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
