Position is located at Bolling AFB Family Housing located in Washington, DC A Brief Overview. The Community Supervisor assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; manag... more details
Position is located at Bolling AFB Family Housing located in Washington, DC
A Brief Overview
The Community Supervisor assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.
What you will do
- Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
- Collects delinquent account balances from previous residents. Calculate and Process tenant refunds.
- Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generate various reports as required.
- Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
- Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
- Leases units as needed. Ensures execution of leases and lease files are properly completed.
- Send out lease expiration letters, and process lease renewals.
- Responsible for shopping competitive properties.
- Enter, process, and receive vendor payables. Scan all invoices to the AP department to process payments.
- Ensure that unsafe conditions are corrected in a timely manner.
- Processes move-ins, move-outs, and lease renewals.
- Assists Community Director with site level leadership to include staff performance and resident relations.
- Assists with resident retention, which may involve planning and organizing social events at the property.
- Assumes responsibility for the operations of the property in the absence of the Community Director.
- Ensure compliance with company policies and procedures.
- Perform physical inspections of the property and verify condition of vacant units and community appearance and safety.
- Coordinate with maintenance and make-ready staff to ensure timely recondition of units after move-out.
- May perform 30-day pre-inspections and move in/outs inspections with residents.
- Assist in weekly, monthly, quarterly reports and executive summaries.
- Create PO’s for office expenses and may create, process and invoice residents for monthly utilities.
- This position requires driving for the company using either a company vehicle, rental vehicle or their personal vehicle.
Qualifications
- High School Diploma or GED (or equivalent) Required and
- Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred or
- 2 years previous property leasing experience or applicable skills. Required and
- 1-3 years previous experience managing others. Required and
- Previous experience with YARDI Preferred
- Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong verbal and written communication skills.
- Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
- Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
- Demonstrates discretion and ability to maintain a professional attitude and appearance.
- Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
- Takes initiative to identify and anticipate client needs and make recommendations for implementation.
- Certified Professional of Occupancy (CPO) certification or Accredited Residential Management (ARM) certification highly Preferred and
- Certified Apartment Manager (CAM) Preferred and
- Valid driver’s license Required
Compensation
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
https://www.huntmilitarycommunities.com/careers/benefits
You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#INDHUNT
#ZRHMH
