Entrée Health Group Project Manager
Overview: The Group Project Manager (GPM) is responsible for managing a portfolio of accounts and multiple direct reports. The GPM will partner with Account leadership to manage client relationships on assigned brands, help attain agency financial goals and forecasts, support new business and digital initiatives, and develop talent within the Project Management department.
Purpose
The GPM helps oversee the PM department and can operate as primary point person with a holistic overview of several accounts, including jobs, staffing, and tactics within. The GPM is accountable for ensuring that their brand portfolio deliverables are effectively and efficiently executed and delivered successfully against client expectations—on-time, on-budget, and error-free contributing to overall agency profitability.
The GPM thinks beyond the day-to-day tasks for completing projects and maintains a strategic and agile mindset to help the team reach their highest potential. They contribute to managing the team’s adherence to agency processes and SOP’s and revisiting when change is needed. They exude confidence and always remain calm under pressure.
The GPM assumes accountability for the training and mentoring of junior PM staff on project planning and initiation, monitoring and controlling project work, and financial oversight.
Objectives
PROCESS & WORKFLOW: direct and manage the execution of scopes/multi-channel projects from inception through completion. Responsible for the quality and consistency of work across the business. Maintain understanding of client needs and processes and effectively communicate those needs to broader team. Accountable for team adherence of workflow and process management focusing on quality, profitability, efficiency, and productivity. Effectively employ project management methodology throughout the lifecycle of all jobs ensuring quality control and flawless execution of intermediary and final job submissions.
RESOURCE & FINANCIAL MANAGEMENT: work closely with Senior Account and Creative leads to determine internal resource and financial allocation and ensure that all jobs are managed on budget and within scope. Ensures changing resource and project requirements are communicated to all members of the project team, and that the changes are understood by all members of the team. Ensures all change management documentation is executed and understood by all team members. Support Account Team in development of annual Scope of Work and be prepared to address budget concerns and questions as they arise, internally and with clients. Monitor weekly financial tracking and monthly financial reconciliation with Account & Finance team, and accountable for own projects financial health. Proactively manage up to Director of Project Management and above for any jobs where financial health is at risk.
EXECUTION OF DELIVERABLES: review, implement and manage project plans and communicate objectives, priorities, and goals among internal brand teams to ensure that tasks are accomplished collaboratively, on-schedule, and meet agency and client standards. The GPS effectively leads internal meetings (e.g. job planning, internal and external client status meetings, financial status meetings), makes leadership decisions for team, proactively ideates/brainstorms, and generates feasible solutions. Supports PM team as they monitor project execution with all team members throughout the lifecycle of a job and helps address obstacles and concerns to maintain quality job output. Works with department lead partners to adjust resources and priorities accordingly, and ensures that team has assets, tools, and support required to complete job. Conduct client facing project status meetings in collaboration with account management to inform clients of all project schedules, critical milestones and critical dependencies.
MENTORING: effectively lead and support employee engagement opportunities and foster cross- discipline relationships to better our agency’s culture, resources, talent development, and marketplace position. Set clear performance expectations, communicate alignment between individual roles and overall organizational strategy. Support and leverage talent programs and initiatives. Manage, train and develop multiple direct reports ranging in experience from entry level (Coordinator) to mid-level (Project Manager) as dictated by team size and business need. In the absence of direct reports; act as an educator, mentor or coach, especially during onboarding.
Requirements:
- Bachelor’s degree
- 8+ years’ experience, with 4+ years’ proficiency in Interactive/Digital project management
- Advertising agency experience required
- Healthcare and/or pharmaceutical experience strongly desired
- Comprehensive knowledge and skills across print and digital (Veeva experience a plus). Ability to apply leading edge project management philosophy, tools and techniques to improve marketing and advertising execution
- Strong financial/budget-management experience required
- Experience with project management software such as Hive, WorkFront, Float, AtTask, etc. strongly desired
- Solid track record of successfully leading large scopes of work, label updates, and product launches
- Ability to establish and maintain effective relationships to gain trust and respect with reports and cross-functional team members
- Exceptional verbal and written communication skills, strong personal presence and presentation skills
- Creative, innovative, enthusiastic problem-solver demonstrating influencing skills; exhibits strong mentoring, teamwork, and client-service orientation
- Ability to learn new concepts quickly, easily make connections among previously unrelated ideas, and enjoy the challenge of unfamiliar tasks
- Ability to regularly exercise judgement and discretion in order to manage business and employees
Differentiating Competencies:
- Confidence in Leadership
- Organizational Agility
- Resiliency
- Self-starter
- Interpersonal Skills
- Process Management
- Customer Focus
- Negotiation Techniques
- Presentation Skills
- Decision Quality
- Love of Learning
- Forward Thinking
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$115,000 - $150,500
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
