Job Abstract

As Sr. Systems Engineer, you’ll be responsible for the design, documentation, build, test, implementation, and support of core images and troubleshooting technical issues with the goal to make an impact across the federal government. Our MCS team is responsible for providing critical engineering, IT troubleshooting, and infrastructure management and you’ll have a critical role in ensuring user availability.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Use tools, equipment, and procedures for repairing computers and peripheral devices
• Use initiative and independent judgment within established procedural guidelines
• Provide advance proficiency in Microsoft Windows operating systems
• Provide advance proficiency level Visio, Excel, Access, PowerPoint, Word, and Outlook
• Be responsible for providing recommendations on potential security, speed and/or system enhancements for the desktop environment
• Resolve problems associated with application support, password resets, and providing tier 1 and 2 support to end users
• Manage and coordinate direct customer interactions from incoming calls, walk-up’s, emails, support calls, and via third-party

What you’ll need to succeed:

• A minimum of 7 years of Systems Engineering experience
• Experience with Microsoft Active Directory
  • User account creation
  • Basic AD understanding
• Experience with VMWare products
  • VMware vSphere
  • VMware Horizon
  • Installation and configuration
  • Troubleshooting
  • VDI image creation and maintenance
• Experience with Microsoft Windows 10 or newer
  • Installation and configuration
  • Troubleshooting
• An MCSE 2012/2016/2019 certification
• An active TS/SCI
• Ability to perform tasks with minimal supervision
• Excellent oral and written communication skills.
• Ability to commute to Rosslyn, VA.
• A passion for troubleshooting all desktop errors and provide support and maintenance for the end-user desktop experience including hardware and software.

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement?

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.