Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. (30%)Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order. (15%)Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions ... more details
Responsibilities:
Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. (30%)
Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order. (15%)
Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, armagnacs, eau de vies, cognacs and specialty drinks. (15%)
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (10%)
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. (10%)
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
Work harmoniously and professionally with co-workers and supervisors. (10%)
Preferred Qualifications and Skills:
Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks.
Ability to accurately process cash and credit card transactions.
Some Benefits Four Seasons Hotel Baltimore employees enjoy:
Competitive Salary & Wages
Excellent Training & Development
Complimentary Accommodation at other Four Seasons Hotels & Resorts
Complimentary Dry Cleaning for Employee’s Uniforms
Complimentary Employee Meals
401(k) Retirement Plans
Miscellaneous
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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