Reporting to the Director of Product, the person in this role will:Work directly with our internal Sales, Marketing and Finance teams to move forward Salesforce and Ad Sales systems projects. Promote One Platform marketing selling by supporting and enhancing the existing NBCU Ad Sales and Marketing process to drive growth. Collaborate with National/ Local/ Global Sales, Marketing, Research, Finance, and Sales Operations to optimize processes, particularly for priority initiatives from leadership... more details
Job Description
The Position NBCUniversal’s Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business.
The Platform Solutions team provides support and builds business solutions for Sales, Planning, Marketing, Research, and Finance departments across a National, Local, and Global Ad Sales landscape. The Associate Product Manager will support Platform Solutions for NBCUniversal’s National Ad Sales and Marketing teams through the development and execution of processes, primarily within Salesforce.
Responsibilities
Reporting to the Director of Product, the person in this role will:
Work directly with our internal Sales, Marketing and Finance teams to move forward Salesforce and Ad Sales systems projects.
Promote One Platform marketing selling by supporting and enhancing the existing NBCU Ad Sales and Marketing process to drive growth.
Collaborate with National/Local/Global Sales, Marketing, Research, Finance, and Sales Operations to optimize processes, particularly for priority initiatives from leadership.
Create and deliver valuable content, tools, and resources through various channels to help our customers succeed.
Have a keen eye for monitoring and emphasizing user adoption across content, tools, and systems.
Work with internal Support Team to identify user trends and pain points, transforming these issues into requirements.
Stay ahead of the curve on the latest industry trends in sales, marketing, content, vendor enhancements, and events.
Share Salesforce and Product best practices across the entire Ad Sales operational organization.
Ensure accuracy of Ad Sales data (i.e., accounts, contacts, leads, opportunities).
Modify documentation as needed for supported properties and work with COE on changes to templates, training materials, quick reference guides, etc.
Collaborate with internal Center of Excellence to deliver training for new hires and on new capabilities. ??
Qualifications
Bachelor's Degree, or equivalent experience
2+ years of Salesforce Administration experience (Admin Certification Preferred)
2+ years Product Management experience, or Salesforce Platform ownership experience.
Strong background and working knowledge of Salesforce development best practices as well as backend functionality.
Able to work with and as a team, cross-functionally while still able to focus on individual projects and tasks.
Experience managing/owning the Salesforce Sales Cloud product.
Experience with JIRA, Confluence, and/or similar project management tools.
Outstanding organizational skills and attention to detail as well as the ability to juggle multiple tasks and projects in a fast-paced environment.
Creative thinker that can generate innovative marketing concepts and work with a cross-functional team of stakeholders to drive execution of those plans.
Proven track record in communication excellence within a fast-paced environment with both external (i.e., customers, partners, and agencies) and internal teams
Experience planning, launching, and measuring long-term Salesforce initiatives as a key project lead.
Experience reporting results and presenting data in a way that makes sense to executives and practitioners a like
Desired Characteristics
Experience working for a media company, specifically within / supporting advertising, marketing, and sales.
Media Cloud Account Engagement (Pardot) automation experience a big plus.
Proven facilitation skills and ability to work with multi-functional teams (business and IT)
Proven ability to be both strategic and tactical.
Demonstrated ability to think proactively and manage multiple projects.
Comfortable learning new systems and technical skills
Proficient with Microsoft Office (Word, PowerPoint, Visio)
Experience with third-party vendors a plus (Monday.com, LinkedIn Sales Navigator, etc.).
Salary Range: $90,000 - $105,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
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