Supervise the activities and workload of assigned employees to ensure delivery of departmental results. Evaluate opportunities in existing processes and proactively identify new processes to ensure quality delivery and departmental efficiency. Respond to escalating internal and external customer issues, determine root cause, explore and implement mistake-proofing measures. Proactively manage internal and external customer needs through collaboration, reporting, and concise communication. Support... more details
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Principal Purpose of Position:
- Supervise the activities and workload of assigned employees to ensure delivery of departmental results.
- Evaluate opportunities in existing processes and proactively identify new processes to ensure quality delivery and departmental efficiency.
- Respond to escalating internal and external customer issues, determine root cause, explore and implement mistake-proofing measures.
- Proactively manage internal and external customer needs through collaboration, reporting, and concise communication.
- Support customer or prospect meetings, and serve as a direct client liaison as needed.
- Proactively interact with business partners to develop and enhance systems.
- Develop custom departmental reports and presentations.
- Develop and monitor key departmental metrics to ensure standards are achieved.
- Own recruiting and hiring of new staff members; manage complete onboarding of new hires.
- Support the growth and development of assigned employees.
- Supervise the attendance of assigned employees to ensure compliance with company policy.
- Identify and appropriately manage employee performance through coaching and formal corrective action, if necessary. Execute company policies.
- Conduct performance reviews.
- Conduct themselves both professionally and appropriately at all times, regardless of working environment (office, home, travel).
- Supervisor must be available to work physically in the office at whatever cadence is determined by the company.
- Perform all other duties and special projects as assigned.
Education and/or Training:
- Bachelor’s Degree or related leadership experience
Relevant Work Experience:
- Minimum 3 years of leadership experience.
- Fleet or Licensing experience is a plus.
#LI-Hybrid
#LI-LS1
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $81,210.00 - $117,760.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
