Job Abstract

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Main Responsibilities:                     

Building & Planning Recruiting Strategies.

• Develop creative approaches to support the Talent Acquisition Roadmap in identifying and attracting qualified, diverse, active, and passive candidates for open positions and future opportunities.
• Identify and leverage the right internal/external systems and tools for referral generation, internet sourcing, multi-media advertising, social media, job fairs, university fairs, networking, community involvement/partnerships, and third-party assistance.
• Builds appropriate and meaningful relationships with Universities and Colleges. 
• Oversee full lifecycle recruiting of top-tier candidates including sourcing, screening, interviewing, providing feedback/recommendations, and assisting the candidate through offer negotiations and acceptance, up to the Planning Committee.
• Lead Recruiter for Critical and confidential leadership positions. 
• Leverage Workday to maintain accurate and well-ordered documentation on candidate pipelines and recruiting activities.
• Ensure outstanding candidate experiences throughout the interview, offer, and onboarding process.
• Learn from others: continually gather feedback from candidates and our interviewing team (including surveys and conversations) to iterate and improve.
• Partner and build strong relationships with business and HR leadership, hiring managers, and talent acquisition team to determine business staffing needs and then develop and implement cost-effective recruitment plans that minimize time-to-fill, optimize fit and retention, and place top-quality, diverse candidates in open positions.
• Review team performance and coaches weekly to ensure we are hitting all key talent acquisition metrics which includes time to fill.
• Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures and compliance with local employment laws. Recommend, and manage local third-party vendors, head-hunters, and job Boards.
• Ensures the manning guide is accurate and reflects the budget for the year. 
• Measure and report on talent pool KPIs, including throughput, candidate experience, and successful hires.

Reporting and Talent Planning

• Assess future hiring needs through proactive People Planning activities and understand key metrics to meet hiring goals. Build a recruiting strategy to support.
• Manage TA Reporting activities and provide meaningful dashboard reporting and insights, communicate the Talent Acquisition story to business leaders. 

Employee Value Proposition

• Leverage Employer Branding and proactively look for innovative and new industry best practices around recruiting, interviewing, and sourcing to ensure we are hiring top talent and all candidates walk away from their experience with a positive image of the Four Seasons Brand. 
• Use internal communication streams to promote Careers and employee movements. 

 Miscellaneous

• To act as a counselor to individual employees, or managers, in respect of their own Training and Development requirements and to facilitate that development, where possible.
• To conduct Hotel tours for student groups, in a manner and style consistent with the atmosphere and ambience of the Hotel.
• To assist with general People and Culture activities, including correspondence, recruitment and selection of placement and work experience students, exit interviews, social events coordination, etc.
• To undertake function-related project work, as and when directed by the Assistant Director of People and Culture, Director of People and Culture, or General Manager.
• To undertake other duties and responsibilities which, whilst outside the normal daily routine, are within the overall scope of the position.
• Participate in management duties in the hotel as required.