JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technol... more details
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Property Manager
JLL is currently seeking a dynamic individual for the role of Assistant Property Manager (APM), who functions in conjunction with and in the short-term absence of the Property or General Manager (PM or GM) as the professional-in-charge of the specific asset(s) under management. The APM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the PM or GM in achieving stated financial results (NOI and cashflow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).
WHAT YOU'LL DO
ACCOUNTING
- Budget Preparation – Assist with completion of annual budget, income and expense, and capital improvement plan.
- Accounts Payables –Review and approve accounts payable, ensuring accurate general ledger coding and property allocations
- Accounts Receivable – Review aged delinquency report and communicate with property accounting team to ensure all balances have been paid and applied appropriately. Lead collections effort for property. Prepare and/or review adjustments to tenant billing process.
- Financial Reporting - Assist PM and GM with preparation and submittal of financial reports and ensure all deadlines are met as required by client. Prepare and submit monthly accruals prior to monthly reporting deadline in preparation. Complete monthly variance explanations.
- Reconciliations - Review CAM Reconciliations with PM and GM for approval and ensure proper mailing of year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments.
- Taxes - Keep track of Real Estate Tax and all other county due dates; ensure checks are processed and mailed by due dates. Follow up to ensure payments were received and processed by the tax authorities. Prepare and/or review annual jurisdictional forms and filings as required.
- Filing - Ensure all files at the property comply with internal audit requirements.
OPERATIONS
- Contracts – Draft a large number of contracts in an accurate, timely manner and ensure all contracts are kept current. Manage building operations contracts and vendors to maintain Class-A operations. Support contract administration processes, including following up with vendors, and preparing mandated contract package documents for review and signature.
- Bidding – work with GM and Senior Chief Engineer to assign employees various duties such as maintenance, repair, or renovation and obtain bids for additional work from outside contractors, pursuant to client and JLL guidelines.
- Management Audit – Ensure compliance level of internal management audit is maintained and prepares all files and records in preparation for the audit annually.
- Operations Audit – Assist engineering staff in preparation of annual Operations Audit.
- Leases – Review new leases submitted and write lease abstracts. Submit lease abstract to Yardi.
- Emergency Procedures - Work with Senior Chief Engineer to ensure that emergency evacuation procedures are kept current. Plan and execute quarterly Table Top Exercises with team.
- Support – Provide necessary support and information to all team members. Perform other duties as assigned.
TENANT RELATIONS
- Customer Service – Provide superior customer service to all tenants, clients, contractors, and vendors at all times.
- Tenant Notification – Prepare tenant memos and correspondence if Property Associate is not available as directed by Managers regarding building holidays, upcoming events, etc.
- Safety Warden Meetings – Work with PM and Engineering staff to plan an annual safety warden meeting.
- Tenant Move-Ins/Move-Outs – coordinate all arrangements, notifications and acquire proper authorizations and collect certificate of insurance as necessary.
- Tenant Relations – Intentionally develop and maintain strong tenant relationships. Distribute annual tenant survey and perform follow-up as necessary. Assist in planning tenant events and gifts.
KNOWLEDGE, SKILLS, AND ABILITIES
- Learning Ability - Learns quickly when facing new problems, open to change and working with limited information, enjoy the challenge of unfamiliar tasks.
- Time Management – Self-starter, able to manage multiple projects simultaneously and under pressure without guidance. Use time effectively and efficiently in order to attend to a broader range of activities.
- Written/Oral Communications – Ability to speak and write clearly and concisely, get messages across that have the desired effect and speak effectively before small groups of tenants or employees
- Attention to Detail – Thorough in accomplishing a task with concern for all the areas involved, no matter how small, without overlooking the big picture. Can be depended upon to do each task accurately and completely. Ability to read and interpret documents such as safety rules, operating and maintenance instructions for office equipment, and procedure manuals.
- Teamwork - Ability to work efficiently as a member of the team. Work effectively with coworkers and internal clients at all levels and in multiple JLL disciplines.
- Problem Solving - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
WHAT WE NEED FROM YOU
- Bachelor’s Degree
- 2-3 years on a commercial property management team
- DC Real Estate License AND DC Property Manager's License required or obtained within 1 year from Date of Hire
- Experience preparing budgets, CAM reconciliations, and other types of related financial reports
- Experience using a property management accounting platform, such as Yardi, Kardin or MRI
- Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public
- Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances
- Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists
- Ability to write and speak clearly and succinctly in a variety of communication settings and styles, able to project confidence and professional expertise
- Strategic thinker with strong implementation orientation
Location:
On-site –Washington, DC
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.