Job Abstract

Requisition ID

2024-54796

Category

Restaurant Operations

Job Location

US-CA-San Francisco

Property

Hyatt Regency San Francisco Downtown SOMA

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms.

Assist Server in providing quality food and beverage service to guests, according to Hotel specifications, courteously and efficiently while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They also transport utensils and service ware in order to provide food servers with appropriate equipment for guests’ dining experience, replenish food on hot and cold buffets, expedite and deliver food to guests’ table. Correctly describes and informs guest of food as necessary with each interaction per restaurant specifications. Restocks all dishes and utensils as they are cleaned. Cleans physical surroundings.

Fundamental Requirements:

• Prepares foods such as fruit, juices, cereals, bread, hot food, etc.
• Replenishes food on hot/cold buffets – replenishes ice and maintain time/temp standards clean and inspects tables.
• Restocks all clean glasses, silverware and plates.
• Expedites and delivers all food items from the kitchen to guest tables in a timely manner with the knowledge of proper production and quality control per restaurant standards.
• Knowledge of menu items and descriptions for interaction with guests at delivery.
• Works with cooks to maintain adequate supply of food based upon consumption.
• Performs general cleaning in order to stay in compliance with the Health Department.
• Restocks outlets with appropriate inventory. Breaks down buffet, clean all serving vessels, replace and set for next day’s business.
• Puts away food stock and dry goods in their proper location.
• Keep all work areas clean and properly stocked according to the current meal period.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in server’s absence, as needed.
• Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).
• Assist bartenders with set-up, break-down, and replenishment of bar inventory.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Performs general cleaning tasks to adhere to health and safety standards.
• Keeps work areas clean and organized.
• Completes other job duties as assigned by supervisor.
• Cleans and dries floor to avoid slip and fall accidents.
• Attends all mandatory meetings.

• High School graduate or equivalent preferred
• Some work experience in related field preferred. Some hospitality experience preferred.
• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to read English language so as to fully comprehend job requests, caution notices and similar written material.
• Ability to perform duties in extreme temperature ranges.

Compensation: $23.10/hr