Job Abstract

Principal Associate, Risk Project Manager

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk.

Security is essential to what we do at Capital One, from protecting our customers to our associates.  As part of the Information Security Office team, you are passionate about security and risk management. You see security as an enabler and differentiator to enable the business through innovation, not a step in the compliance process. You work with line of business-aligned teams in an organizational management and governance role, enabling the teams to effectively and consistently deliver cyber expertise to their customers. You understand the needs of the unique teams and ensure that they have the tools and structure needed to operate without roadblocks, support their customers, and meet regulatory reporting requirements. You collaborate and liaise on behalf of the Information Security Office with the Cyber Department to allow the Department and Capital One to innovate and push the envelope.

Job Responsibilities:

• Collaborate with Divisional Information Security Office teams to ensure they have the tools necessary to support their customers

• Participate in functional communities of practice to ensure consistency across Information Security Office teams

• Develop and manage organization’s knowledge management tools

• Improve and document critical business processes

• Be a champion for the adoption of Agile principles

• Be knowledgeable about Capital One’s Information Security offerings, policies, procedures and standards

• Provide support on agenda and materials development and execution of Information Security Office and Department meetings and events

• Day to day oversight of multiple processes and Information Security Office groups: monitor, report, and plan process improvement or redesign initiatives; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes. 

• Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership; review data for trends and gaps in the process that may require additional review. 

• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams). 

• Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of Project Management experience 

• At least 3 years of experience managing, consulting, auditing, or working in the fields of information security, technology, or risk management

Preferred Qualifications:

• Bachelor’s Degree

• 4+ years of Project Management experience

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).