NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Marketing & Communications Manager - Chief Clinical Officer and Chief Operating Officer.
In this role, the successful candidate is an accomplished and organized Marketing & Communications Manager and Communications Specialist to contribute to the communications efforts for the Chief Clinical Officer (CCO), the Chief Operating Officer (COO) (which includes all Hospital CMOs and Hospital Operations), and community engagement. This role will partner with the Communications & Relationship Lead to work with NYULHs CCO and COO, shaping communications initiatives that advance their strategy, engage stakeholders and the community, and align with NYULHs institutional goals.
Reporting directly to the Communications & Relationship Lead for the Chief Clinical Officer, COO, and community engagement, this position is part of the Enterprise Communications team within the Communications & Marketing (C&M) department. This position will play a critical role in shaping the Enterprise Communications strategy for NYULH while advancing the mission and objectives of the Chief Clinical Officer and COO.
Job Responsibilities:
Strategic Communications:
- Support the development and implementation of a comprehensive communications strategy that supports the goals and initiatives of the Chief Clinical Officer, Chief Operating Officer, and Chief Medical Officer (CMO) across all hospital locations
- Play a vital role in triaging and executing requests from CCO, COO, and CMOs across all hospital locations, partnering with teams in Brand, Experience, Creative, & Design COE, Content Strategy & Development COE, Media Relations COE, Program Measurement & Business Operations Platform, and Enterprise Communications COE as needed
- Evaluate reception of all institutional communications coming from the CCO and COO, ensuring lessons learned are adapted into future communications
- Tailor key messaging and engagement strategies to distinct audience segments to maintain consistency in tone, quality, and coordination
- Develop communication materials for the COO and CMO offices, including internal communications, publications, and content for speaking engagements
- Apply a clinical and operational lens to all communications to reflect the voices of the CCO, COO, and CMOs and demonstrate a nuanced understanding of institutional needs
- Develop new and review CCO and COO content generated for staff briefings, FAQs, and key messages on crucial clinical and operational topics
- Support staff in the Offices of the CCO and COO in maximizing their impact during speaking and communications opportunities by refining presentations, visuals, and content
- Support the media relations team to coordinate and prepare the CCO, COO, and relevant team members for public speaking engagements
Collaboration:
- Partner with clinical and operations experts to position content to effectively inspire and engage stakeholders with NYULH’s cutting-edge work
- Foster enthusiasm and awareness of the institution's significant contributions to build a sense of pride among the workforces
- Coordinate with the Brand Standards and Governance Lead to ensure that all communications adhere to NYULH’s brand standards
Operational Excellence:
- Receive and incorporate insights from key metrics and outcomes to gauge the effectiveness of the communications and marketing strategy; adapt strategies based on outcomes
Efficiently and effectively execute goals and priorities while adhering to organizational standards for delivering excellent work
Minimum Qualifications:
To qualify you must have a 5+ years of experience in a corporate communications function in a highly regulated industry
Accomplished writer, editor, and communicator
Adept at building rapport and exhibiting strong interpersonal skills
Entrepreneurial mindset and a willingness to test and learning
Demonstrated orientation towards client service
Bachelor's degree in communications, public relations, or related field
Preferred Qualifications:
Experience working directly with Offices of the CCO and/or COO
Experience in healthcare, clinical, or operations domain
Experience creating thought leadership initiatives
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $81,325.15 - $135,541.73 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
