Job Abstract

ESSENTIAL RESPONSIBILITIES & DUTIES: Sources, tracks and utilizes COVID testing data to forecast and predict future testing and client needs. Provides Customer Service Support for all hospital clients for the COVID testing program.

EDUCATION: Associates Degree. Bachelor’s Degree ideal. Preferred training in word processing/data entry/computer operation. Computer literacy required with experience in Microsoft Excel. Problem-solving skills as well as accuracy and attention to detail a must.

EXPERIENCE: On-the-job training provided.

Primary Job Responsibilities:

• Organize, file, and maintain careful records of confidential lists, communications, and documents while complying with HIPAA guidelines for patient information
• Complete data processing, input, and output task with care and without errors.
• Identify and rectify discrepancies in information using both insight about the process of data generation as a whole and available records and resources.
• Respectfully and effectively interface with team members in different roles in order to efficiently solve problems and successfully serve patients
• Successfully implement application of the Microsoft Office Suite and medical information software.
• Assists Laboratory/Specimen Receiving Team in obtaining all information required to process any/all specimens.
• Provides coverage for Customer Services as needed.