| Overview | New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. |
| Posting Summary | Rutgers, The State University of New Jersey, is seeking a part-time Staff Assistant (Financial Aid Coordinator for the Rutgers Biomedical and Health Sciences (RBHS) – Financial Aid Office. The duties of the Financial Aid Coordinator are to provide administrative support to the Financial Aid office, including but not limited to greeting students, and assisting the staff with time-sensitive projects. The Financial Aid Coordinator will disseminate financial aid information to students via emails and telephone calls. In addition, the candidate will assist counselors with follow-up requests and correspondences.
This candidate must be able to teach and provide guidance on technical information (website, portal) to students, co-workers and work-study staff; work well with other offices and departments and be a team player. This candidate is the main point of contact for the flow of communication with students, both in-person and over the phone, to answer financial aid questions whenever possible, while referring more complex inquiries to the appropriate counselors.
Among the key duties of this position are the following: - Provide administrative support to the Financial Aid office, including but not limited to greeting students, and assisting the staff with time-sensitive projects.
- Disseminate financial aid information to students through emails and telephone calls, ensuring that they are informed about available financial aid options and procedures.
- Teach and provide guidance on technical information related to the university’s website and portal to students, co-workers, and work-study staff.
- Collaborate effectively with other offices and departments, working as a team player to ensure smooth operations and communication across different areas of the university.
- Act as the primary point of contact for students, both in-person and over the phone, answering their financial aid questions to the best of your ability, while referring more complex inquiries to the appropriate counselors.
- Assist financial aid counselors with follow-up requests and correspondences, ensuring that students’ needs are met in a timely and efficient manner.
- Ability to solve issues with minimum supervision.
- The ability to multi-task in a busy environment.
- Assisting Full-time staff with students’ issues.
- Technical guidance about the website and portal.
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