What you need to know about the role Braintree, PayPal’s enterprise merchant platform, allows companies to move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there. Meet our team. The Enterprise product risk and operations team acts as a central leadership team within t... more details
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.
Job Description Summary:
What you need to know about the role
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Braintree, PayPal’s enterprise merchant platform, allows companies to move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there.??
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Meet our team
The Enterprise product risk and operations team acts as a central leadership team within the Braintree organization at PayPal, supporting numerous critical workstreams. The team is relied upon to manage the overall risk environment of the products, own operational processes specific to our products and spearhead critical operational processes and risk remediation projects.
Job Description:
Your way to impact
We are looking for a Product Risk & Controls Operations Manager to join our Braintree product team who is a highly organized go-getter, who is detail-oriented, able to lead cross-functional projects and manage and prioritize against many timelines. The ideal candidate must be able to understand a problem and quickly assess the criticality and potential exposure. The candidate must also have a critical mindset who understands the product and operations to ensure issues address the true root cause and not a symptom. The candidate must be enthusiastic about payments and motivated to make a positive impact on our business and for our merchants in our ever-changing environment.
Lead for issues management process including identification of potential issues, determination if an item meets the definition of an issue, completing root cause analysis, proactive solution discovery for remediation and ensure timely closures/extensions/acceptances
Project manage and lead issues that are cross-functional in nature
Create and maintain risk heat maps
Create and maintain metrics associated with risk accepted issues
Lead ops readiness projects for regulatory changes or any net new risks and/or mitigating controls that need to be put into place for product launches
Lead and/or support operational processes specific to our Braintree and Payouts products?(as needed)
Expertise and experience in inherent risk, control design and root cause analysis
Be someone who enjoys identifying, explaining and solving problems cross-functionally
Detail oriented, with attention to clear and concise documentation and meeting both internal and external timelines
Strategic thinker who understands what they are doing and why they are doing it and has the ability to envision how it can be modified to increase efficiency
Critical thinker who does not only trust but verifies and uses data to justify cost / benefit of risk exposure
Analytical thinker who can work comfortably on data analysis in Excel and other internal tooling to determine quantitative impact of potential issues or operational improvements
Intellectual curiosity and willingness to learn the payments ecosystem and the facets of our products and operational processes
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$82500 to $187990
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
Click Here to learn more about our culture and community.
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit?https://www.paypal.com ,? https://about.pypl.com?and ?https://investor.pypl.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Any general requests for consideration of your skills, please Join Our Talent Community.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
