The UCSF SBIRT Collaborative Care Program develops, sequentially implements, and evaluates a multidisciplinary, team-based approach to screening, brief interventions, brief treatments, and referrals to specialty care for alcohol, opioid, and other drug use in both adult and adolescent primary care. The SBIRT-CCP Clinical Research Coordinator (CRC) will be responsible for all daily, front-line operations of this quality improvement project. They will oversee coordination across all study clinical sites, subject patient recruitment, data collection, hiring/coordination of research assistants, preparation of grant reports, IRB submissions, schedule and record project meetings, and other essential coordinating and project management tasks. The CRC will be responsible for archiving and organizing project documents – including clinical implementation and utilization documents – and e-mailing correspondence, training materials and other study documents to an interdisciplinary team including physicians, psychologists, nurse practitioners, and social workers.
The individual recruited for this position will be responsible primarily for carrying out participant-facing activities; including recruitment outreach to identify potential program participants study candidates; screening candidates participants for program study eligibility through telephone, video, and in-person visits; explaining program study requirements to participants and obtaining and documenting their informed consent; administering study clinical questionnaires, diaries, and other data collection forms; administering or coordinating administration of study program interventions (including electronic health record interventions and clinic implementation strategies) to participants; conducting follow-up telephone, video, and in-person participant visits; entering, reviewing, and cleaning patient participant data in secure on-line databases and/or the electronic health record; and maintaining complete and organized study logs, documents, and operations manuals. The individual will work with other study staff and investigators to maintain efficient and accurate collection of data, maintain patient participant confidentiality and protect participant patient safety, and follow good clinical practice.
This individual should be well-organized and detail-oriented; comfortable working independently as well as collaboratively in a team; able to develop excellent rapport with diverse study program participants; and be sensitive to issues related to genitourinary and other health issues for women, particularly older women substance use and mental health. The ideal candidate will have experience interacting with either research participants, patients in clinical contexts, or other types of “clients” in client-facing settings. Candidates should be comfortable interacting with participants from diverse racial, ethnic, and other minority backgrounds and across the aging spectrum. Proficiency in languages other than English (such as Spanish or Chinese languages) is also desirable but not absolutely required. The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
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- Bachelor’s degree and 2 years program management experience, or an equivalent combination of education and experience.
- Master’s degree in a health or public health, research, or administration discipline.
- Bi-cultural/bilingual in Spanish or part of the BIPOC community.
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation; experience with community engaged research projects
- Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
- Experience with electronic medical records.
- Experience with design, development, and testing of telehealth interventions
- Familiarity with behavioral health navigators and behavioral health services
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
-Good Clinical Practice Guidelines
-Health Information and Accountability Act (HIPAA)
-The Protection of Human Research Subjects
-CHR regulations for recruitment and consent of research subjects
-Effective Cash Handling Procedures
-Environmental Health and Safety Training
-Fire Safety Training
- High School graduation and sufficient experience and demonstrated skills to successfully perform the assigned and responsibilities; and or an equivalent combination of education and experience
- Attention to detail; strong interpersonal and program management skills; excellent, effective verbal and written communication skills to coordinate with participants, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population
- Ability to work well independently, complete projects in a timely manner, and manage multiple projects to ensure the completion of essential tasks by deadlines
- Experience with questionnaire design, administration, and data management
- Prior experience in coordinating study recruitments in clinical research environments and differing participant pools and following existing strategies to meet current recruitment goals
- Prior experience in designing and enhancing forms for data collection, manuscripts. Demonstrate ability to develop and maintain systems for assuring protocol adherence and data quality
