The Salesforce Platform & Operations Team is focused on optimizing Salesforce solutions and maximizing value across the enterprise. Salesforce is an enterprise platform targeted to help accelerate our transformation program, enable innovation, and help realize our vision for a reimagined healthcare system. Our team works cross-functionally to link our key business strategies and initiatives with our platform roadmap and day-to-day operations. We are responsible for driving critical business and ... more details
Your Role
The Salesforce Platform & Operations Team is focused on optimizing Salesforce solutions and maximizing value across the enterprise. Salesforce is an enterprise platform targeted to help accelerate our transformation program, enable innovation, and help realize our vision for a reimagined healthcare system. Our team works cross-functionally to link our key business strategies and initiatives with our platform roadmap and day-to-day operations. We are responsible for driving critical business and vendor alignment, defining and executing the enterprise product roadmap, and maintaining operational excellence.
The Principal Salesforce Solution Architect, reporting to the Salesforce Platform & Operations – Director, will work as part of the team dedicated to ensuring that BSC’s Salesforce solution is maximizing efficiency and capitalizing on the full features and benefits of Salesforce on the various user group needs. The Solution Architect role will have extensive experience designing, building and implementing enterprise features in Salesforce. They will be instrumental in helping guide our Salesforce strategy, building our most challenging end to end solutions, and implementing integration and development frameworks to provide enablement, adoption, and technical expertise which accelerate our business. The Salesforce Solution Architect will work using an agile mindset in a fast-paced, work environment.
Your Work
In this role, you will:
Liaise between IT and business operations to ensure alignment in developing and implementing technical solutions for business needs
Lead design and solution workshops, review and decision making
Continuously identify opportunities and execute process improvements
Prepare and document design principals, best practice, requirements, architecture design, etc.
Work with business, IT and vendor delivery teams to develop and deploy scalable software and services across the organization
Communicate and consult with end users and stakeholders to understand objectives, share platform capabilities, and architect appropriate solutions
Maintain knowledge of current platform capabilities and vendor roadmap
Stay current with technological developments within the Salesforce platform, monitoring and planning for the organization to utilize new release functionality as it becomes available
Promote, and lead by example, a DevOps culture where the team is expected and empowered to own each aspect of the development, promotion, and operation of their code
Influence business and technology leaders on creating and promoting change for improving existing business processes, increasing ROI and overall effectiveness using Salesforce and its plugins
Be responsible for solution governance, managing technical debt, and ensuring high reuse of common features
Develop and execute Salesforce data management strategy
Pursue and maintain professional certification for key technologies and domain capabilities
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