Job Abstract

Position Overview:

The Business Analyst position requires an individual with business analysis experience to work closely with customers, business analysts and team members in understanding business requirements which drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization's architectural standards.

Job Duties:

• Involved in the full systems life cycle and is responsible for providing comprehensive support to satisfy the requested functional needs.

• The Business Analyst is to remain heavily engaged with customers and team members through the duration of designing, coding, testing, implementing, maintaining, and supporting application software for delivery on time and within budget.

• Provides recommendations for the development of new code or reuse of existing code.

• Participation in component and data architecture design, performance monitoring, product evaluation, and buy versus build recommendations.

• Requires experience in systems analysis, design, and a solid understanding of development, quality assurance, and integration methodologies. Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

• Consults with users to determine hardware, software and/or system functional specifications.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

• Analyzes business and user needs, translates, and documents into proper system requirement specifications.

• Competent to work at the highest technical level of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

• Guides and advises Management, Project Team, and less-experienced Business Systems Analysts on the functional needs of the assigned project(s).

• Create implementation requirements and developing IT plans with stakeholders based on organization's technological needs and requirements.

• Enhance the quality of IT products and services.

• Translate conceptual user requirements into clear, detailed functional requirements.

• Document current processes and models to understand inefficiencies or gaps.

• Acts as a liaison between customers, to assist in the implementation of program changes, updates, corrections, and other system fixes; works with vendors to resolve issues.

• Performs Tier II & III application support in coordination with Tier 1 Agency contacts.

• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

• Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

• All other duties as assigned.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

• High School diploma or GED equivalent required.

Experience:

• Minimum of five (5) years of related experience.

Knowledge, Skill & Abilities:

• Must possess excellent interpersonal and written/oral communication skills.

• The ability to interact with staff at all levels.

• Strong knowledge of personal computers and various software, specifically Microsoft Office.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction

Education:

• Bachelor's Degree in Computer Science, Information Systems, or another related field preferred

Experience:

• Local (Harris County) Government experience including working knowledge of Harris County’s organizational structure, departments, and general business processes and policies.

• Notable experience in supporting Operations roles, with focus in managing or supporting transitions of business processes.

Knowledge, Skill & Abilities:

• Technical Writing experience

• Knowledge of process modelling, workflow diagramming and use case documentation

• Proficiency with SQL language and database management