Job Abstract

The UCSF Clinical Practice Group (CPG) Business Services provides the University with an internal and centralized physicians’ professional billing operation at Zuckerberg San Francisco General Hospital.

The Accounts Receivable Unit is primarily responsible for the maintenance, control, collection and/or final disposition of assigned accounts such as Medicare, Medi-Cal, HMOs, Self Pay, Legal and Workers Compensation accounts. The unit deals regularly with complex policy and procedural issues that require knowledge of third-party payer regulations. It is the unit’s responsibility to communicate and coordinate with the various ZSFG departments including external business associates to research and resolve billing matters.

Within the Accounts Receivable Unit, the Senior Collection Representative is responsible for billing and proactive follow up of all assigned accounts. The incumbent’s main task is to resolve all outstanding assigned accounts through routine communication with the payers using communication available such as telephone, computer, facsimile, and mail correspondence. The incumbent must conform to all UCSF, ZSFG, CPG, government and HIPAA policies and procedures.

Location: 3130 20th St Ste 350 San Francisco, Ca 94110

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Associate degree or higher
• Previous work experience with EPIC
• Proficiency with Microsoft Office applications

• Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience;
• Previous work experience that required knowledge of physician billing procedures
• Excellent verbal and written language skills
• Must be reliable, dependable and must have an excellent attendance history