The Director Health System Partnerships & Development will work with the Chief Partnership and other members of the executive team to further develop and enhance the scope of UCSF Health Network’s health system partnerships and affiliations. Activities will include leading strategic efforts supporting hospital affiliations and strategic relationships, including expansion of existing health system partnerships and affiliations.
The incumbent will possess a combination of technical knowledge and analytical ability with strong interpersonal skills to support and manage sensitive, highly visible work with a key UCSF Health network partner. The incumbent will serve as UCSF Health’s lead in managing the affiliate relationships, developing, and executing the affiliation implementation plan, designing and overseeing new programs and services, convening stakeholders and driving towards key milestones, and coordinating with operational departments and services.
Relationship management includes working with key health system leaders and department chairs to advance affiliation objectives. Implementation planning includes identifying targeted service areas for growth, evaluating new business opportunities, defining resource needs, and developing pro forma, budgets and business plans. The incumbent will work closely with health system partners and affiliates to identify clinical needs, resolve issues and identify opportunities for future growth and development. The incumbent will support clinical leaders as they manage issues that arise from daily operations and will work collaboratively with UCSF on successful resolution. The role is accountable for planning and coordination of staffing, fiscal, and material resources.
This role contributes to long term strategy for business development, network development, and affiliation activities. The incumbent will have executive decision-making authority to address issues and opportunities in this inter-institutional relationship in a manner that acknowledges the strategic importance of this relationship in the UCSF Health network, reduces barriers, enhances opportunities for a more encompassing relationship, and continually frames this relationship within the context of UCSF Health’s strategic plan and mission.
- Master’s degree in related area and / or equivalent experience / training
- Highly developed knowledge in healthcare planning, business development and joint venture design
- Bachelor's degree in related area and / or equivalent experience / training
- Minimum of ten (10) years of health care experience servicing the academic medical center and health services/systems community (e.g., provider segments; strategic and business planning; market assessment; basic finance/budget principles)
- 3 to 5 years of project management experience
- Proven full life cycle delivery of health care/system strategic plans inclusive of collaborating with key physician colleagues in the context of strategic initiative execution
- Highly advanced written and verbal communication skills with an ability to distill complexity down to impactful simplicity, bringing disparate points into clear, linear narratives aimed at achieving specific objectives. Captivating storytelling skills and senior-level gravitas
- Knowledge and ability to serve as an expert and educational resource on healthcare strategy issues
- Demonstrated capacity, in multiple cases and across many years, to understand and lead the unique demands of strategic planning and implementation that are required to drive multi-faceted healthcare systems, from both an academic and a community perspective
- Expert knowledge of the principles, concepts, and strategies involved in successful strategic growth and business development
- Expert critical-thinking and analytical, skills to assess complex issues, sensitive situations and develop solutions
- Expert interpersonal skills with demonstrated ability to lead projects and teams, negotiate professionally with highly influential entities, collaborate productively on highly-complex projects with key personnel at all professional and technical levels
- Expert ability to develop comprehensive reports and presentations
- Advanced proficiency in Microsoft Office software and database applications (Word, Excel, PowerPoint, and Access)
- Skills to interpret and convey highly sophisticated strategic, technical, and financial information in a clear, concise manner, and to make cogent presentations of analyses, reports, and investigation results
- Highly developed leadership skills to guide, influence and motivate others
- Expert ability to achieve measurable results in a diverse stakeholder landscape balancing competing and conflicting interests
- Ability to scope, prioritize, and manage numerous workstreams, creating and maintaining accountability of all involved parties to commit and deliver to specific deliverables and deadlines
- Ability to build and articulate business plans effectively, thinking strategically and analytically to operate with a focus on strategy, revenue, differentiating value, or other meaningful outcomes
- Adept at establishing and cultivating business relationships
- Excitement and eagerness to pursue new challenges, the drive and ability to learn quickly, embracing of change as an opportunity to evolve, and the versatility to succeed in almost any environment
- Not above “rolling-up-the-sleeves” to do the purely tedious legwork necessary for getting to remarkable outcomes. Doesn’t need recognition but enjoys helping others be the smartest person in the room
- Mindset where setbacks can happen on the path to successful outcomes. Persistent and patient, maintaining energy and thriving in high pressure environments
- Does not cut corners ethically; earns trust and does the right thing
